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Customer reviews

Rating 4.5 out of 5 stars with 810 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the BDPS5500's ease of use, excellent picture quality, and compact size. Many appreciate the inclusion of 3D and Wi-Fi capabilities, along with the streaming apps and overall performance. The affordable price point is also frequently praised. A minor drawback mentioned by some users is the lack of a display on the unit itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 810 reviews
  • Rated 3 out of 5 stars

    Good and fast player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is really fast. However, the streaming function didn't performance that well. The internet keeps dropping. I replaced it with Sony 6500 series. The 6500 series has the same problem. Maybe it is router? Due to this experience I don't recommend both 5500 and 6500 series for streaming. I use Apple TV instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 now- works awesome! DVD player and great Internet access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    small and works like a pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only has one audio plug. Needs more audio plugs but excellent choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player with all the right features. The wireless helps a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Player!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great blu-ray player! It made a perfect gift for my son.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, only thing would like to have light on it to indicate if on or off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love how it mirrors the image on my Kindle Fire HDX

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for streaming content

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because TV's processors weren't up to task - worth the spend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great BluRay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome player that also acts as a smart tv device!! I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great blu-ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading of movies! Bought 2 of them since we liked it so much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD MyCloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, got a 2 TB MyCloud to use to hold all my CDs converting to FLAC files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely a great product for a minimal price. Go Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player . Works amazing with the TV I purchased, Good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug & Play...................................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option for Netflix viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy this again if I had a need. May get similar version for daughter.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 3 out of 5 stars

    Nice Price For A Nice Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews and this machine came up pretty good. So far it has played all discs flawlessly. I have couple of complaints for it though. 1) No display on the machine itself. 2) It shuts off automatically. You can not leave a movie on pause while you eat lunch. It does not always go back to the point you were at - it may restart at reloading the disc. I understand this can be attributed to the disc master but more times then not it will restart the disc. It was also very difficult to set up with my Onkyo receiver as it does not have a simple setting allowing the sound to be recognized (TRU-HD, DTS-HD etc) by the Onkyo. I read about this issue in several Onkyo/Sony reviews.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MovieObsessed! Thank you for sharing your feedback with us, we will make sure to pass this information to the proper department for future reference. As well, unfortunately the resume point option will be lost if the player turns off and it will go to standby mode if you have not been using it for more than 20 minutes .~Jeannette

  • Rated 5 out of 5 stars

    Great WiFi DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. love that we can use it for Amazon Prime movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv for my bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a TV for my bedroom and I am glad I selected this brand

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shay, It's nice to hear that you are happy with your purchase. Thank you for choosing Sony! -Jen Sonystyle

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can surf the web from the player, it works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great blueray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great blueray player but it doesn't want to connect to Netflix all the time

    I would recommend this to a friend