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Customer reviews

Rating 4.5 out of 5 stars with 810 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the BDPS5500's ease of use, excellent picture quality, and compact size. Many appreciate the inclusion of 3D and Wi-Fi capabilities, along with the streaming apps and overall performance. The affordable price point is also frequently praised. A minor drawback mentioned by some users is the lack of a display on the unit itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 810 reviews
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent blu ray player. After many uses some of the smart functions aren't as reliable with connecting and streaming. Sometimes it freezes and you have to unplug and restart.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing Blu-Rays works great and no problems there.... But, when i load any app (Netflix or Hulu) it will randomly freeze and require me to unplug it to work again. No updates available to download. But, I'm still satisfied with the device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Blu-Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many brands of Blu-Ray players over the years, and the Sony's have been the most reliable. The 5500 has nice features for the price and looked great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    GOOD FOR SIMPLE USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most advanced nor good for Netflix but as a simple bluray or DVD player fine player it is high quality and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review with us. «Jerome

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    It enhanced my my tv picture qualify and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung smart blue ray 3 yrs old it went out . Purchased this Sony big difference all around , sound , pictures, apps , speed and connectivity . Cool product .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything one it I love, all of the features, the blue ray player feature. However, I try and watch Netflix all the time and it lags and has to load a lot..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our master bedroom to watch DVD/Blu-ray movies or Netflix. Hasn't given me any issues. Setup took just a few short minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase due to how small it is. It performs, however, as good,if not better than, the older large units.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Glitchy DO NOT PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the product worked correctly it'd be amazing, but I've had it for less than a month and it's already glitching. The selection button on the remote doesn't work 75% of the time and the player freezes regularly and won't work again unless I unplug it. I would return it, but the first couple of times I thought it was just a fluke and now I'm outside of my return date.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use. Have not had any issues and was able to connect to internet easily. Very small so it does not take up that much space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Blu-Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like what Sony has done for the home screen. Much more user friendly. Nice and small product as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Small and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little bluray player. Connects to wifi fast, always streams a good picture. Has a good selection of apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Multi purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home theater use or for those without an apple tv or similar device with all the app capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Wish it had a keyboard controller. Have 3 of these now. Updates when anything new comes along.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plays perfectly and delivers excellent picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and plays DVDs perfectly. We have a Sony 3D TV and a Sony sound bar. It all works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great Blue Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blueray player works very well. I like the wifi internet and all of the options that comes with it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Sony Blu-ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player and it don’t take up much space. I’m very pleased with Sony products.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 4 out of 5 stars

    Fair price, good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 3D Blue ray player is realy good for the price. Nothing special. Did not have the chance yet to try the 3D

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blu-Ray player works as advertised. Remote control slow to respond. Except for You-Tube, built-in apps don't works very well, but it could be our DSL.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    solid product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Small. Only has HDMI output. If you need audio or video output need to look for another product.

    I would recommend this to a friend