Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 810 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers value the BDPS5500's ease of use, excellent picture quality, and compact size. Many appreciate the inclusion of 3D and Wi-Fi capabilities, along with the streaming apps and overall performance. The affordable price point is also frequently praised. A minor drawback mentioned by some users is the lack of a display on the unit itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 810 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my kids play room as a blue ray and to make there TV a smart TV and they love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT QUALITY!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony ALWAYS delivers a consistent product and this device does not disappoint. It works great with my Sony LED TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like Best buy because they have a high quality stuffs. i love Sony products thats why i bought this blu ray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - BDPS5500 - Streaming 3D Wi-Fi Built-In Blu-ray Player provides a clear picture with excellent sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    slim blu ray player.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my other sony blu ray player in alot of ways and some ways not as good. worth the money overall.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this about a month or so ago the unit has frozen up 3 times and had to shut it off from the power source to reboot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-ray player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this unit, the WiFi connectivity and the Amazon app on it are great since I'm a Prime member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It a Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    door operation quick. ok remote lightness is the only negative. Puff of breath knocks it about. Mass.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for budget

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new DVD player and upgraded to Blue Ray. Smart Apps will turn an old HD TV to a smart TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great player for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my sister to replace and old DVD, it has the dedicate button on the remote for Netflix perfect for her.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    It's a pretty good player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good player at a ok price. It is WiFi and very unnoticeable in a living room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    sony blu ray player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very impressed - it freezes up a lot. I would get the cheap panasonic!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent, but the unit sometimes will not turn off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good buy for the price but often the unit will not turn off using the remote

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product could use some improvements, possibly control buttons on the device it self might be nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nice! Thank you for sharing your design suggestion with us, we will make sure to pass it to the proper department for future reference.~Jeannette

  • Rated 5 out of 5 stars

    It works!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade for us as the original was not available. Very nice player!!

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 1 out of 5 stars

    Good item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Blue Ray player. Very satisfied with this item.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Metrotops, thank you for choosing Sony. Enjoy your Blu-ray player! Dave

  • Rated 1 out of 5 stars

    Slightly stupid smart DVD player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as an upgrade to our old non-smart Sony DVD player. In this new Sony's defense, it works at least half the time. The other half: Sometimes it simply refuses to play a DVD it played yesterday. Pop it out, check for fingerprints or grease, find nothing, pop it back in 2 or 3 times, then maybe it'll play. The same with the network connection. We have good fast broadband and the DVD player is only 3 feet from the modem, but half the time it can't connect. Not to Netflix, not to Amazon, not even to YouTube. It tries for five minutes, we give up, pull the plug, repower it, let it reboot, and then MAYBE it'll connect. Or not. Other days it's fine. We'll be replacing this unit soon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with my existing TV. I like it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-Ray player for anyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Blu-Ray player. There are so many options!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Blu-ray player, but the available apps are lacking, primarily HBO Go.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Clopez, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar.