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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4349 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the BDPS6500's picture quality, ease of use, and 4K upscaling capabilities. Many also highlight its compact size and the value for its price, along with convenient streaming and Wi-Fi features. Positive feedback frequently mentions the range of apps available. However, some users expressed dissatisfaction with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 4,349 reviews
  • Rated 4 out of 5 stars

    Average built quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit seems cheaply made and it operates simply adequate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy and worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one to buy. Have had it 6 months and working great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for my daughter To have educational channels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4th grade daughter loves the educational channels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met My expectations. I would purchase another if needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is defferent then my other one but still just as cool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good blue ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apps are a little slow but overall is a good player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player loads quickly,an has a small foot print.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good value. Works well with my universal remote.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player doesn't always turn on or eject DVD. Have to unplug several times. Trouble trying to get DVD to play. Remote is very small and not responsive all the time. Definitely not up to Sony's reputation.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cosmo
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey

  • Rated 3 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I does a good job playing movies, once it loads them..Blu-ray are very slow to load up. I double checked my wifi in the room just to make sure it wasn't my network. If I had time right now I might exchange for something else. The esthetics could be better.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, thank you for your message. For any issue related to the functionality of the unit, performing a factory reset is recommended. Steps are available in the following link: https://us.en.kb.sony.com/app/answers/detail/a_id/69542. Oscar. sony_US

  • Rated 4 out of 5 stars

    Great DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't keep it,needed a component cable for TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good blue ray player with lots of streaming apps .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player and wide selection of apps available.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get unit to play any movies, returned item.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello av8r152, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar. Sonystyle

  • Rated 4 out of 5 stars

    It satisfies my 3D dvd needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything that I needed in a 3D DVD player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Blu Ray player works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Blu Ray player meets my needs completely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excelent blu ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is my first time buying Sony Blu-ray and I love it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned, wait...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to wait for true 4k instead of upscaling.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am not entirely thrilled with this device. I have a hard drive for movies on our home network, and the blu ray player seems to think that some mp4's are music and not movies and doesn't play them. I have not played a dvd through the system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought all the "features" and it’s supposed compatibility with my Playstation was an excellent reason to get this Blue-ray Player, boy was I mistaken for trusting Sony this time. I should have returned this when the first issue occurred, but unfortunately I did not do that. I thought it was a momentary glitch when at first it wouldn't turn on. It finally did turn on after unplugging it a few times. Once on the set up was easy but after that problem after problem after problem. I bought this for my mother for Christmas and she didn’t open it for at least a month. After the problem I had with it right out of the box, my mother was the only person using the DVD player, so I also thought that all the problems she was having with the DVD player was due to "user error" but that isn't the case at all. Again and again the player wouldn't turn on without having to unplug and plugging it in several times with every use. It's like the power plug dies every time you turn it off and you have to unplug and plug it back in for the unit to get power. To make matters worse, every few seconds while playing a DVD the picture pops (literally popping) in and out continuously during DVD playback. It doesn’t skip at all but the picture cuts in and out just as if you were turning the device on and off repeatedly. At first I thought was an issue with the DVDs but the same DVDs will play perfectly fine on every other DVD player and game system that I own. Now it’s too far beyond the Best Buy return period so I essentially have a $200.00 Sony brick. Except for gaming, I don’t think that I will ever trust or buy a Sony product ever again.

    No, I would not recommend this to a friend