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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4349 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the BDPS6500's picture quality, ease of use, and 4K upscaling capabilities. Many also highlight its compact size and the value for its price, along with convenient streaming and Wi-Fi features. Positive feedback frequently mentions the range of apps available. However, some users expressed dissatisfaction with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 4,349 reviews
  • Rated 3 out of 5 stars

    performs well. easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i miss the clock feature on the front which tells yoy how much time has elapsed on a disk.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Misrepested much?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As has been said before, this isn't an actual 4k Blu-ray player, it "upconverts" to 4k.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If we had done our research like we normally do we never would have bought it. At first we thought we got a good deal on a 4k player, but really it was just a bluray player with upgraded 4k audio. Won;t even play 4k movies. We returned it and decided to wait since the current old bluray player I have plays 4k, bluray, and DVD.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moviebuff2051, thank you for taking the time in writing us your feedback. We also regret that the player did not live up to your expectations. We'll make sure to have your feedback forwarded to marketing for changes and to provide clearer options for all of you. Thank you for choosing Sony. Best regards, -Mark sony_US

  • Rated 3 out of 5 stars

    Misrepresentation at its best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words are important, my excitement got the best of me and I didn't read. NOT 4K!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    fine for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small DVD Blu-ray player. However it doesn't work every so often - on a whim.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't upscale for LG very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues playing an entire Blu Ray and would loss video about an hour into a movie. Had to restart and finished fine. Guess there is a current issue with Sony players upscaling to 4K LG tv. Haven't had any issues with the Samsung that replaced it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jake, we regret to hear what happened. Sony takes into consideration all feedback to improve the performance and quality of our products. You may reach us at [email protected] and let's see how we can be of assistance. ~Erin sony_US

  • Rated 2 out of 5 stars

    Works ok but looses WIFI often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent Blue ray player and it comes with s good array of pre-configured network apps. The only real complaint is the wifi seems to loose its source and has to be re-aquired by going thru setup steps to get it back. all of my other devices maintain settings so I am certtain this device has some signal issue.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarryB, We're sorry to hear about what happened. To isolate the issue, please refer to the link for troubleshooting steps:
      https://us.en.kb.sony.com/app/answers/detail/a_id/34310/c/65,66/p/47329,47564,95502/
      Hope this helps,
      ~Ralph sony_US

  • Rated 3 out of 5 stars

    Wireless connection issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps getting disconnected from my wireless network and it refuses to connect back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    New dvd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is ok, really light feels like it could break if you put weight on it but it works.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mommy. Thank you for your feedback, and we'll make sure that this will be heard so that we can look on further improving our devices. Best regards, -Mark sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Performed below expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K upstream picture almost equal blue ray picture.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ordinary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was just ordinary. Didn't really notice any upconverting from my old player.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scostumato, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. Thanks. ~Ralph sony_US

  • Rated 3 out of 5 stars

    Decent for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to power on. Opening disc tray is slow as well. But for the price, it's okay.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Happy with the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not checked the 4K upscaking feature yet. Plays blu ray movies great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have a strong wifi its going to take a long time to work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good BD with good apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good equipment, the only thing is it freezes up some times.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello yolisceron, thank you for your message. For any issue related to the functionality of the unit, troubleshooting steps are available in the following link: https://us.en.kb.sony.com/app/answers/detail/a_id/69542. Oscar. sony_US

  • Rated 3 out of 5 stars

    buy it on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have purchased it for less money on sale. Decent Player

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    any blu-ray player will work well, i think it more about the tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works poorly to fast forward. The button seems to get stuck

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still don't know how to operate most features on this thing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hard to plug in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    make sure you have a HDMI cord if you have a HDMI system

    No, I would not recommend this to a friend