Customer Ratings & Reviews
- Model:
- BDPS6500
- SKU:
- 7155015
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 3.4 out of 5 stars
- Ease of Use
Rating 3.6 out of 5 stars
Customers are saying
Customers appreciate the BDPS6500's picture quality, ease of use, and 4K upscaling capabilities. Many also highlight its compact size and the value for its price, along with convenient streaming and Wi-Fi features. Positive feedback frequently mentions the range of apps available. However, some users expressed dissatisfaction with the remote control.
This summary was generated by AI based on customer reviews.
Totally Sucked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I have a Sony Bravia which I love, and it is not compatible with my Sonos Playbar. I spent 4 hours on the phone with Sonos and then Sony to find this out!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AFDMEN, We're sorry for the inconvenience. We value your feedback and we will be forwarding your review to the relevant department for reference. Thank you for your time. -Jerome
Cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the first few months it worked ok. After that started having trouble connecting to the internet. Now it doesn't work at all. Would recommend not buying this product.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Packfan, thank you for your message. For any issue related to the functionality of the unit, check the next link to troubleshoot it: https://us.en.kb.sony.com/app/answers/detail/a_id/69542. Network troubleshooting steps in the following link: https://us.en.kb.sony.com/app/answers/detail/a_id/75355. Oscar.
it stop working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it kept turning off at the middle of the movie and needed to be unplugged to be able to turn on, wouldn't respond at first button press and was just plain annoying
No, I would not recommend this to a friendDefective Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brand New will not power on after powering off overnight. Needs to be unplugged and replugged every day. Don't buy a sony, even my prior one went dead without warning.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Kris, We are sorry to hear your experience with your unit. Make sure the player runs the latest software version. Updating the TV to the latest software allows you to access the newest features and fixes specific problems. Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We'll forward this to the proper department. -Vincent
returning to store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy Sony, but regret this purchase! The bluray player does not work! It was loud from the moment I plugged it in. And now it does not even work at all!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Rebeccandkiki, We are really sorry to hear this. If you still have the unit, you may try the suggestions here to isolate the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/30372/
https://us.en.kb.sony.com/app/answers/detail/a_id/30451/
Regards,
Vincent
Quit working after 18 months
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another Sony gone bad. Will never buy another Sony product as long as I live and would recommend others not too buy as well.
No, I would not recommend this to a friend- Pros mentioned:4k upscaling
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this BRP for 24 hours, excellent speed on loading apps and loading utube , Nflix, and Hulu videos. Pandora works well but Directv's Pandora sounds better. Small remote fits perfectly in my hand for quick use. Tons of apps if u want them. Seemless Br disc playing. Hooked up to my Sony 4k 3d Tv that has upscaling. BRP is not set to 4k at this point, cuz tv has upscaling, but I am sure when I go 3d or full 4k it will perform. My Yahmaha Aventage 7.1 receiver does not have 4k pass through, so the brp is set to HDTV,and pass through is fine and the TV upscales for now. My best advice is the brp is excellent and better than using a smart tv's apps than can be slow.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Redd,
We're really glad to hear that you're having a good time with your player! Thank you for choosing Sony! >Joffrey
Tradede it in for a Magnolia Room model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this model. Died after 3 weeks, so i had to get a 7200 this time. This Sony DVD player has had no problems so far. Knock on wood.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi jeffro53,
Please check the link below for further assistance.
https://esupport.sony.com/US/p/service.pl
Thanks,
>Joffrey
Not as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product label is very misleading as the unit will not play ultra hd blueray discs. I found this out after purchased so I never opend the box.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello consumer, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, thi is a 3D Streaming Blu-ray Disc™ player with 4K Upscaling. It upscales Blu-ray movies, DVDs, and photos to near 4K quality. Oscar.
Terrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product constantly loses its connectivity with pandora and other apps. The Netflix works great, but don't try other apps! Terrible product!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jackie, thank you for bringing this to our attention and we regret that it failed to meet your expectations. We'll make sure that your feedback reaches a relevant team for investigation and further improvements. Best regards, -Mark
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a new 75" Sony TV from Best Buy; and got the sound bar. This produced a great sound and we are very happy with the products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cherry, That's great! Thank you so much for letting us know. We're glad to hear that you are happy with your purchase. -Jerome
sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this 4 k blu-ray but it can't play 4k like it was supposed to and I bought it on black Friday and it's already not working
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi babeedol. Thank you very much for taking the time in giving us your feedback. We'll make sure we get this noted and passed to the proper team. Regards, -Mark
- Pros mentioned:Picture quality
Beautiful picture and it streams VUDU and NETFLIX
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and it streams VUDU and NETFLIX better than my CHROMECAST. My only gripe so far is that I can't plug it directly into my Onkyo Receiver even though the Receiver is 4K and 3D ready. I think it's more of a SONY thing though. Other than that it works fine.
I would recommend this to a friend Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't use it since brand new Sony 65" TV blew up after 1 1/2 months and no help from Best Buy. Still waiting for Sony...
No, I would not recommend this to a friendjunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never read blu ray discs and only some dvd discs very disappointed
No, I would not recommend this to a friendPOOR WIFI CONNECTIVITY!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.POOR WIFI CONNECTIVITY! DIFFICULT TO SETUP. NOT USER FRIENDLY!
No, I would not recommend this to a friendWaste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Day 1. Player worked fine. Day 2. Door wouldn't open. I have to unplug it for the door to open.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi 4Music, Hi , Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. If problem still persists, for further assistance, please check the link below:
https://esupport.sony.com/US/p/support-contacts.pl?mdl=BDPS6500
~Ralph
problems with it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it ruined a dvd ,plain and simple.now it's going to cost me a small fortune to send it back.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, blueboy, That is definitely not the news we like to hear. The links below may be able to help us out with this issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/30451/
https://us.en.kb.sony.com/app/answers/detail/a_id/30372/.
Regards,
Vincent
MEH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed, poor connection and Sony support not there.
No, I would not recommend this to a friendUnit stop working after 16 DaysBest Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy wouldn't stand behind it, have returned it Sony and am waiting for replacement.
No, I would not recommend this to a friend