Customer Ratings & Reviews
- Model:
- BDPS6500
- SKU:
- 7155015
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 3.4 out of 5 stars
- Ease of Use
Rating 3.6 out of 5 stars
Customers are saying
Customers appreciate the BDPS6500's picture quality, ease of use, and 4K upscaling capabilities. Many also highlight its compact size and the value for its price, along with convenient streaming and Wi-Fi features. Positive feedback frequently mentions the range of apps available. However, some users expressed dissatisfaction with the remote control.
This summary was generated by AI based on customer reviews.
Complete P O S
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 hours of streaming it tells you the application is too large to open please try again later. You have to either RESET the system or unplug it for it to clear the CACHE. I have sent these 2 units back to SONY so many times I have exhausted the warranty and need to BUY a new device. Total waste of time and money. Never going to buy a SONY product again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TruckingJohn, We are very sorry for your bad experience here. Please allow us to help you and make this a better experience. You can contact us at [email protected] and include all information such as model/serial no, address and phone number. Please also include your event id or reference number if you have one. Thank you. ~Ralph
Need to remove these from shelf
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We tried two different units and both had the same issue. Pop sounds and white screen during playback. We tried multiple DVD' s, cables, and TV but problem persisted. Problem gets worse the longer the movie plays but once you rewind or go back a chapter the problem resets itself. After both units were doing this we returned for a Samsung unit
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DaFish, It is unfortunate that the Blu-ray player had to be returned, we are sorry to hear this. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. Thank you for your time. -Vincent
sony has the capablities offered on previous model
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for an older model of Sony BlueRay. So far I am NOT impressed with this new unit. There are no function buttons on the face plate, except on/off (which is the very slow to react) and the drawer open/close. On the rear of this unit they have taken away your output capabilities. I would not recommend anyone to buy this unit!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .SONY ulta, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. - Oscar.
Bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So ALL Sony brand dvd players are bad. The main issue is that they constantly freeze when using Netflix, Amazon Prime, and especially Hulu. I have legitimately purchased EVERY single Sony dvd player and none have worked that well. Best bet, get any other brand and you will be pleased.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Frankie, We are sorry to hear your experience. Kindly check for updates of the player, which improve the performance of your product with fixes and new features. This article will also help us resolving this issue: https://us.en.kb.sony.com/app/answers/detail/a_id/33377. Thanks, Vincent
not what i thought
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so i assumed this player could play 4k dvds thats why i purchased it, but i guess not...... every time a tried to put a 4k disc in it would say "cannot read disc" but it reads regular blu rays! can someone please tell me if its suppose to read 4k discs?
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi M619, BDPS6500 is not a 4K player. It is a Blu-ray player that can upscale your favorite Blu-rays, DVDs and photos to near-4K quality: https://docs.sony.com/release//specs/BDPS6500_mksp.pdf Thanks! -Vincent
DISAPOINTED! Apps NOT working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apps NOT working properly: Youtube and Netflix kick you out back to the home screen. Playing a bluray gives, to much often, the "buffering wheel" in the middle of the action. I search for help but Sony support is poor than poorest.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello OWL81, thank you for your message. For any issue related to the functionality of the unit, check the next link to perform a factory reset: https://us.en.kb.sony.com/app/answers/detail/a_id/69542. For network issues, check this link: https://us.en.kb.sony.com/app/answers/detail/a_id/37770. Oscar.
Returned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item had been returned and restocked. I got home and noticed that the safety seal had been opened. The player had been installed and used for a while as it was covered in cat hair.
No, I would not recommend this to a friendHorrible - Paid Reviewers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These must be paid reviewers. This device is terrible. I will NOT play a brand new disk. It hangs, skips and locks up. Would not buy again. Would not recommend. Awful product.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BuyCheapBuyTwice, W are sorry to hear your experience with your unit. You may isolate the issue with your player by following the steps here:
https://us.en.kb.sony.com/app/answers/detail/a_id/33679/
https://us.en.kb.sony.com/app/answers/detail/a_id/33377/
Best regards,
Vincent
Nothing but a headache :(
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this player for 8 mths does not keep a connect
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi moongypsy, We are sorry to hear this issue. Make sure the player is up-to-date by downloading and installing the latest firmware. This will improve the performance of your Blu-ray player with fixes and new features. The link here will also help us on isolating and resolving this issue: https://us.en.kb.sony.com/app/answers/detail/a_id/75355/.
Regards,
Vincent