Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4349 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the BDPS6500's picture quality, ease of use, and 4K upscaling capabilities. Many also highlight its compact size and the value for its price, along with convenient streaming and Wi-Fi features. Positive feedback frequently mentions the range of apps available. However, some users expressed dissatisfaction with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 4,349 reviews
  • Rated 5 out of 5 stars

    Easy set up, great picture!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate all the help the sales associate gave me. He was very knowledgeable and answered all my many questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent BluRay Player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised right out of the box; no problems with setup and no compatibility problems with any formats used

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CEO2,
      We are glad that your Bluray player meets your expectation.Thank you.-Jay sony_US

  • Rated 5 out of 5 stars

    Outstanding Blu-ray Player!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player has performed to the utmost in all applications from TV to Video Projector usage. An extremely durable unit!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this product for over a month now and has worked great. I have watched several movies and have had a flawless experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy setup and is small enough to be non-obtrusive. If your space is limited this won't take up much of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PLAYER I HAVE EVER HAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the best player possible. Very quick turn on, very fast response to remote control. Great for Internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason I use this player is because of the coaxal hookup. If I upgrade my amp, I'm updating the player

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    good bluray

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used it twice cant really tell if its upscaling it to 4k anymore but i like it coz of its small size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good DVD Player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say except it is a good DVD player. Waited for Best Buy to drop the rate $100 and it was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this Blu-ray player and it boots and loads movies much faster than my previous Sony blue-ray player.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unit has problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the unit and it worked fine for a few weeks then it started freezing up while playing DVDs as well as during streaming from aps like Amazon and Netflix. I disconnected it from my system and I am going to be returning it to the store.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scott,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey

  • Rated 4 out of 5 stars

    So good, we bought two

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought one of these Blu-ray players for family at Christmas, and it performs so well that we also bought one for ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Blu-Ray fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these players to replace my old ones and I am impressed by how quickly they read the DVD content now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 3D BRay player.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched this 3D BRay player on Sony web site and like the features. Best Buy had the best price for this player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a way it's smart but I feel the interface is very slow to use. Picture quality is great,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mid range player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player was easy to set up and so far we have had good results. Small in size but works for us. Instructions could be better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good player but not compatible with Sonos Soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2 star rating is based on two issues; 1) the Sony player does not auto-convert to the necessary audio format which is compatible with the Sonos Sound bar (this is a known issue by Sonos and other Sonos users), and 2) software updates via the internet are hit or miss at times and therefore, I have had to download updates onto a memory stick and then load to player. These issues impacted the "ease of use" component of the product. I will say the player in all other aspects does the job quite well. Because of these issues, I returned the player to Best Buy for a comparable Samsung product (BD-J6300) and one that Sonos confirmed had no compatibility issues (player does a great job both from an audio and video perspective). Separate of my comments regarding the player, I cannot express how helpful and cooperative Best Buy has been in helping resolve my problems and making sure that I was a happy/ satisfied customer. Best Buy has been absolutely fantastic and as a result, I added a Sonos sub-woofer, bought a new Sony tv, and am about to go and purchase 2 Sonos Play 1 speakers. Best Buy's in-store customer service at their Peachtree City, GA location has been A+++.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BC53, it is unfortunate the player had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products. We place a very high value on feedback from our customers because it allows us to continue to improve. Thank you for your time. Regards, ~Erin sony_US

  • Rated 5 out of 5 stars

    SONY WAS THE FIRST TO MAKE DVD PLAYERS.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY WAS THE FIRST TO MAKE DVD PLAYERS AND THIS IS AN EXCELLENT PRODUCT. VERY FAST AND MANY APPS TO CHOOSE FROM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    currently using it with OPTOMA projector. Great experience. DVD/Blurays are working great with the combination.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A player that fits all the basic needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a machine that will fit all the basic needs you look for in a BluRay/DVD player. Hook up was easy and playback has been good.

    I would recommend this to a friend