Customer Ratings & Reviews

I bought this gift for my father-in-law for a Christmas present. I ordered it online and picked it up from the store next day so that part was great. Went to go hook it up for him after Christmas and did everything as the instruction said however there was an issue with the turntable motor and it would not rotate freely. So it now has to be sent back to Sony in order to get it repaired/replaced.

Very satisfied. Like the style and knew it was a good brand.

Poor purchase. It did not work right out of the box. Consulted with on-line tech help (there is no phone option) and they agreed that I should return the turntable to Sony. We have shipped it back. I suppose they will replace it. I hope that one works, as many reviews were pretty positive.

only option given to us was return for credit or but a separate cord. Since it was the big Christmas gift we opted to buy a separate pord cord so my son ciuld use it. Very disappointed in Best Buys response to Sony’s sloppiness.

Worst purchase I've had in a long time. Something is wrong with the preamp regardless of changing all the settings I try, the sound is barely audible on my harmon kardon bluetooth speaker. Garbage product and I just missed the return deadline. You can only use this model through bluetooth as there's no red and white cable ports and the bluetooth is crap on this unit. I threw away over $200 on this terrible machine.

Love the auto stop feature when the record stops playing

I purchased a Sony Bluetooth turntable from Best Buy. I never even got to use it before I had to send it out for service. Now instead of listening to the vinyl albums I haven't heard in so long I'm messing around with boxing everything back up and sending it out for repairs. What a joke. Save your money.

The built-in phono preamp doesn’t work. I didn’t notice before purchasing that it also has hardwired RCA cables instead of output ports, and connecting this to a Sonos Five speaker is next to impossible since it takes a 3.5mm input only, and none of the stores near me carry female RCA to male 3.5mm in stock, I had to wait for one to be delivered to find the thing doesn’t work.

Upon opening the lid was broken, but I decided to hook it up to see what the sound quality was like. I had my re river turned up to 85 and could hardly hear it. I ended up returning it. I had a wonderful JVC that lasted over 20 years and had great sound quality, but couldn't find anyone to repair it. It's amazing since vinyl has become popular again how much the turntables have increased in price, but quality hasn't followed unless you spend upwards of $300.

The cartridge was broken off of the tone-arm out of the box.

If I could rate it lower than zero I would. Excited to use this, a Christmas present. Completely dead turntable wont start at all! Now I have to waste my time returning it, and my time is valuable.

Does not feel like a $250 product. Looks metal in picture but its actually cheap quality plastic with plastic buttons painted to look like metal. Also, it does not say it includes an integrated (non-detachable) rca cable anywhere and I wasted $25 on one. Will be returning.

It is very difficult to pair this Turntable with my current Sonos audio system via bluetooth.

It was y put together like I thought. I had to take the turn table off and follow ridiculous directions. This item would frustrate most people

I got this today and was a bit on the fence of whether or not it would be worth the price. I was stunned by the ease of use and how it looks out of the box. It lokks sleek and professional. And was super easy to set up. Bluetooth was also amazing as there was little to none latency. I wouldn’t describe myself as an audiophile but I definitely appreciate sound quality. With the Bluetooth it doesn’t sound like you lose any of the sound quality. I would highly recommend to anyone who is interested in a well made and sturdy record player that will last you a long time!

Does not work at all. Bought 2 times to see if it was defective and apparently both did not work. Followed all instructions on how to put it together and turns on but does not want to play any records.

Did not work at all, neither Bluetooth or audio connection worked. I I took it to geek squad to get it checked, they took it to the back and they got it to “work”, they said it was working fine and supposedly got it to work with a speaker I took to show it wasn’t working. I take it home to set up again did not work at all, geek squad lied

Good turntable. Needs USB cable and tonearm latch.

Turntable did not work. The belt was just laying in the turntable WITHOUT ANY INSTRUCTION ON HOW TO FIX IT. SO, I RETURNED IT

I had to purchase this item at the Avon, IN store because Muncie, IN did not have it in stock. When we had difficulties installing it, the Muncie store Geek Squad said they couldn't help because they knew nothing about turntables. Do I have to drive an hour to Avon to get help?!?