Customer Ratings & Reviews

Maybe I shouldn't even rate this because after buying it, setting it up, not getting it to turn on with cheap, faulty power switches, taking it back, trading it in for another one, going through the same process with the same results, I finally got a different turntable. So how do I rate something that never worked?! I wanted a turntable with a pre-amp to pair with an older (Sony) receiver so was not pleased about all the time I lost on this process. And the in-store tech indicated he had another customer with a different problem with this same turntable, that's when I decided to move to another brand and model.

Love the look of it, however bummbed there is no built in speaker..def a novelty item

Like the look and bluetooth sound, dislike that GF didnt do proper research on item that you needed speakers lol

My turntable arrived without the dust cover hinges and a heavily scratched dust cover. Very disappointing.

Was all excited to set it up and use it. After getting it all set up unit wouldn’t turn on. Now I've got to go all the way back to the store to return it. Terrible experience.

I bought this for my husband as a Father's Day gift. For starters, the turntable was delivered with the picture on the outside of the box... so much for the element of surprise. We have yet to hear music playing because it is not compatible with our soundbar and the device that was recommended for the set up didn't work either. If we ever get the turntable to play out loud I will update the review but for now this is where we are

only option given to us was return for credit or but a separate cord. Since it was the big Christmas gift we opted to buy a separate pord cord so my son ciuld use it. Very disappointed in Best Buys response to Sony’s sloppiness.

gift for xmas. it works just fine. also took out a warrenty

Very satisfied. Like the style and knew it was a good brand.

Difficult set up then after 45 mins on the phone with Sony, ended up returning. Would not recommend

Played 1 record and now won’t play another. As soon as it touches the record the tone arm goes home and shuts off.

I bought this gift for my father-in-law for a Christmas present. I ordered it online and picked it up from the store next day so that part was great. Went to go hook it up for him after Christmas and did everything as the instruction said however there was an issue with the turntable motor and it would not rotate freely. So it now has to be sent back to Sony in order to get it repaired/replaced.

Poor purchase. It did not work right out of the box. Consulted with on-line tech help (there is no phone option) and they agreed that I should return the turntable to Sony. We have shipped it back. I suppose they will replace it. I hope that one works, as many reviews were pretty positive.

Love the auto stop feature when the record stops playing

Worst purchase I've had in a long time. Something is wrong with the preamp regardless of changing all the settings I try, the sound is barely audible on my harmon kardon bluetooth speaker. Garbage product and I just missed the return deadline. You can only use this model through bluetooth as there's no red and white cable ports and the bluetooth is crap on this unit. I threw away over $200 on this terrible machine.

I purchased a Sony Bluetooth turntable from Best Buy. I never even got to use it before I had to send it out for service. Now instead of listening to the vinyl albums I haven't heard in so long I'm messing around with boxing everything back up and sending it out for repairs. What a joke. Save your money.

The built-in phono preamp doesn’t work. I didn’t notice before purchasing that it also has hardwired RCA cables instead of output ports, and connecting this to a Sonos Five speaker is next to impossible since it takes a 3.5mm input only, and none of the stores near me carry female RCA to male 3.5mm in stock, I had to wait for one to be delivered to find the thing doesn’t work.

Upon opening the lid was broken, but I decided to hook it up to see what the sound quality was like. I had my re river turned up to 85 and could hardly hear it. I ended up returning it. I had a wonderful JVC that lasted over 20 years and had great sound quality, but couldn't find anyone to repair it. It's amazing since vinyl has become popular again how much the turntables have increased in price, but quality hasn't followed unless you spend upwards of $300.

If I could rate it lower than zero I would. Excited to use this, a Christmas present. Completely dead turntable wont start at all! Now I have to waste my time returning it, and my time is valuable.

The cartridge was broken off of the tone-arm out of the box.