Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
PSLX310BT
SKU:
10562711
Your price for this item is $348.00
The comparable value price is $449.99

Customer reviews

Rating 4.6 out of 5 stars with 1657 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,657 of 1,657 reviews
  • Rated 5 out of 5 stars

    Buy It!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this purchase! Buy! Buy! Buy it, and you will not be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial set up was a little rough but I blame that on user error, not the manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that was only offered by Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth doesn’t work with Bose speakers, iPhone or computer. I used RCA cables to use it with my stereo equipment. I could hear the music, but the voices were hardly audible. I returned it, and purchased the Audio-technica Bluetooth turntable. The Bluetooth works perfectly with my Bose speaker, and the sound on my stereo is amazing! Same records, same equipment, vastly different turntables.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, LikesVinyl!

      We regret that the turntables had to be returned. We will take note of your feedback and forward it to the proper team. Thank you.

      Erin Sony_US

  • Rated 5 out of 5 stars

    Very Satisfied!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase of my turn table.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't find compatible speakers!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning: not compatible with Bose SoundLink Revolve + bluetooth Speaker! The turntable is pretty and easy to set up. I was so excited about my purchase, until it was time to play a record. While the turntable did pair up with my Bose SoundLink Revolve + speakers, the volume was super low, and the volume buttons on the speaker wouldn't work. Best Buy says it is compatible but they are not, I have since seen on Bose forums that many people had the same problem. Even though Best Buy says they can work together, they do not. I really liked the look of this record player though, so I then went back to Best Buy today to buy a non-Bluetooth speaker to use, and got home to find i've been sold something that cannot even connect as they have different audio ports! Am going back tomorrow to return everything. Does anyone know of a turntable that will connect to a Bose SoundLink Revolve + bluetooth Speaker? I no longer trust what Best Buy says will work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Being slightly cheaper is not a reason to buy this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product stopped working about 6 months after the warranty expired. It will not power on. I tested the power supply on another device, so the issue appears to be the turntable itself. Unfortunately, I did not buy the GS protection but I am shocked at how quickly this device stopped working. I guess that is on me. The sound quality was okay, the build quality is poor, and the device itself rather bulky.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer's Remorse! Return if I can!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased from BB (Feb. 23) Bought it because it was in stock. Wanted something else. Waited for it to get better but too long to return it to BB. Nothing pairs with BT. Powered speakers, BT headphones, earbuds, nothing! Wife works at home so I was hoping the headphone BT would work out. Sound is poor (I have it connected and switched correctly). with both receiver and powered (Kanto YU6) speakers. Buyer's Remorse is a 10. If I could get my money back i'd jump on it if I could. May be for you but I doubt it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not sure what happened

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this turntable and it was easy until it stopped playing through a bluetooth speaker it is ostensibly connected to and had been working fine for over a year. I've tried everything and would love to pull my rating up to the four i would have given it until it stopped working. is there a number i can call to help? it says it's connected but no sound out of the speaker it's supposed to be connected to. i'm at a loss and can't play my thousands of dollars of records ive bought until i fix this or get a new turntable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 3 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power button stopped working after 3 months. (There is power to the turntable.) I failed to purchase the Best Buy warranty so we have to ship it across the country in hope it can be repaired.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t Work Out of Box…Fixed Counter to Sony.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for Christmas. Out of the box sound was muddled and sounded like record was being damaged or skipping. Troubleshooting problems for 2 hours. Tried everything. Finally, as a last resort, swapped my stylus from an Audio Trchnica player (counter to what Sony says will work) and the player worked great. Stylus was garbage out of the box. Told that others won’t work, which isn’t true. Currently running with an alternate stylus. Would not spend the money on this player again based on out of the box issues and inaccurate troubleshooting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I got two defective units in a row

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not opt for a third try. Looks nice though. ☹️

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s eh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work when I got it. Took it in to get fix. Saw a couple of the same player behind the desk. Took forever to get fix. Works after they fixed it. If you have time to do this then go for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    “Open Box” Had to Return

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box purchase unfortunately, I had to return it because I could not control the speed of the turntable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t Pair, Cheap plastic construction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to pair with my Denon AVR receiver. Gave it away to a neighbor. Waste of money. All plastic and cheap feeling.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth garbage.plastic piece of junk turntable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't work no matter I do.hooked up 2 reciever and speakers but nothing works.do I have 2 use blue tooth or can this systym work without bluetooth?I hate this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a gift and cannot get any sound to come out of the bluetooth speaker or wired. And the return policy for best buy is 15 days but I didn't set it up until I had a place for it. This was past the 15 days. Now I'm stuck with a turntable that won't do what it promises to do.

    No, I would not recommend this to a friend