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Customer Ratings & Reviews

Model:
PSLX310BT
SKU:
6336535
$449.99

Customer reviews

Rating 4.6 out of 5 stars with 1705 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Bluetooth Stereo Turntable's excellent sound quality, Bluetooth capability, and ease of use. Many appreciate its sleek design and relatively easy setup. However, some customers have expressed concerns regarding the tone arm, cartridge, needle noise, speed accuracy, and skipping issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,705 reviews
  • Rated 5 out of 5 stars

    TURN TABLE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended turn table to enjoy old school LPs and EPs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a Christmas present they really enjoyed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent record player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for as a gift to my mother.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Merry Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony products and bought this for my son for Christmas. Im sure he will love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The needle fell off during setup and scratched a valuable record. The Bluetooth didn't work. Returned it and received a replacement, but no one at Geek Squad or in Sales was able to explain to me how to set it up. Staff was not knowledgeable and seemed offended that I asked. Manager made sure to get me a replacement, but everyone else was awful. I made an appointment with Geek Squad and bought the protection plan, but apparently that is worthless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift for my Daughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this record player for my daughter who is just starting to collect vinyl records. She enjoys her Christmas gift and love the automated functionality of the turntable.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is almost a disposable item, had to return it because of a failure in the speed of playing. Get a better one at Best Buy there is more options

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CHRISTIANS,
      Thank you for sharing your experience with the PS-LX310BT turntable. We are very sorry to hear that you experienced a failure with the speed and that you had to return it. We understand your frustration and apologize for any inconvenience this has caused.

      We appreciate your feedback as it helps us to improve. We hope you'll give us another chance in the future and that we can serve you better.

      Thanks for considering Sony products and for your feedback.
      Sincerely,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Perfect! Easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! I was considering many different models and I’m really happy I went with Sony. This is exactly what I’ve been looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, no issues, works fine, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the record player it is nice. good product I would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this turntable. i was able to connect my desktop speakers with the audio cables provided. definitely recommend this. Smooooth.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing parts.EXTREMELY RUDE online chat customer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item itself looks fine, but it arrived missing the stylus (needle). I contacted customer service to request a replacement, and instead of helping, the agent ended the chat with: “You can contact our phone team about this once since you are already given a resolution. Due to the repetitive and unproductive nature of this conversation, I will need to disconnect this chat.” I simply asked for the missing piece to be sent. That response was unacceptable. I’ve been a loyal customer for nearly a decade, buy all my electronics from Best Buy, and even have the store credit card. Yet I was treated rudely and dismissively, as if I was asking for a handout—not what I paid for. It’s incredibly disappointing to be spoken to this way over something so simple.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great table

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup and vinyls sound great. not really a fan of the bluetooth on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad folks really knew their stuff. Quickly efficiently fixed my laptop problem and gave great advice as to ways to avoid issue in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and this worked with all sony components, just as it was supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good Turntable compared to cheap ones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because my gf was explaining how the cheaper record players damage the vinyls, originally bougjt one of the $100 ones to play them and and then got this opened this and it was night and day difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase my friend loves it!! I will be buying more soon!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great gift for my daughter who is now into old vinyl. It will be greatly appreciated for the holidays. Also like its Bluetooth compatibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the record player will purchase again been jamming since I got it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It’s my Grandsons first record player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson is happy with the quality of his new record player for the price paid. This is his first player and doesn’t have any other to compare to.

    I would recommend this to a friend