Customer Ratings & Reviews

Incompetent best buy shipped a already used broken product to me i had to refund. Never buying from best buy again after this experience

Good price and exactly what I wanted. Would recommend.

But the longevity is the only deal breaker for me i want to be able to have a manual drive with exchangeable tips

Works Great. Sounds amazing with 5.1 surround sound.

I order the item online, of course there was delay in delivery and the box came with a big tear in the side. I tried to get it replaced by BB, but they said quote " I can certainly understand your disappointment, since the initial order was already delivered to your given address. And the replacement was cancelled due to this. We do not get an option to initiate the replacement again."

Sound quality okay, has Bluetooth and other features, but dust cover arrived broken and store would not honor sale price paid...wanted me to pay the difference in price for an even exchange...decided to return...very disappointing

Turn table would not turn. We called Sony support and they could not figure out problem. We took it back to Best Buy where we have a Geek Squad membership and they said they couldn’t help and we needed to return it. No offer to help with another or different turn table. Returned speakers too which were purchased to accompany the turntable. So much for the time and effort on this purchase

Great turntable! Sounds great with Bluetooth pairing.

No speaker In the vinyl player, connecting to Bluetooth is a hazzle

Nice sound. It may be better with regular speakers...

For the five minutes I had this paired to my sound bar it was great. Then it wouldn’t connect and said it was connected even though I shut off every Bluetooth device in the house besides the soundbar. Exchanged it for the Audio Technica LP60BT. Instantly paired and sounds better than this player.

We bought an open box version (rated excellent!) but it was definitely broken. Unfortunately...

I found everything was pack protected in the box very well. There is some assembly required which took approx. 10 minutes. I easily paired my BT Sony speaker and started off on my exploration journey. Operation is smooth and precise. Analog sound is good. There are 3 Tone settings, Low, Mid and High. Factory default is set to Mid which I found to be perfect actually. There is also RCA out but I did not test this function which I am sure will work fine. I did use the USB connection to record an album to my Laptop using Audacity which works quite well. I can then produce to a CD or USB flash drive for use in the car. There is a Phono/Line selection to use with a receiver (Phono) or line to use the turn tables internal preamp. You can also use wireless headphones via (Bluetooth). There is a 45 adaptor that can be stored in the side compartment. **Here is my thoughts on the design: I was surprised to find physical mechanical buttons which feel clumsy, I expected more of a digital/analog set up. the Tone Arm does not have a lock for transport so you have to use a string or piece of bag tie wire to secure the arm. I think Sony should add a lock feature. The drive belt appears to be very thin and draws concerns of it possibly wearing out prematurely. The Lid dust cover closure fits and works good. I like that this unit has some weight to it as to withstand room vibrations. Over all I am pleased with its functionality.

there were no hinges for the turntable top - how do I get that without having to return entire turntable as was shipped to son out of town

We could never really get it to work properly. Ended up returning.

Simple and easy to work, unfortunately the bluetooth button does not work and need to return.

I received my item today from UPS, as the driver put the box down I hearing nothing but rattling in the box, upon opening it nothing is protected everything is loose and moving around no plastic Styrofoam nothing and the arm was facing the opposite direction the cover was all scratched up I didn't even bother touching anything re tape it and sending it back as we speak... I'm also a Total tech member and this is the service we get

Couldn't get it to work properly with the wifi. All it did was frustrate me.

I had been using a portable record player hooked up to my receiver for the past two years, and decided to upgrade on black friday. This is great for the price, the built in amplifier makes for loud bass and is very clear. Nothing bad to say about this product.

It s a Christmas gift so no review yo give till after Christmas