Customer Ratings & Reviews

Thank you for your review. We are delighted to hear that you find your HTB600 to be nice-looking and easy to set up and operate. It is rewarding to know that it has added depth to your bedroom TV listening experience.

We understand your concerns about the price and your expectation for more significant audio enhancement. We design our products to provide a premium audio experience, and we are sorry to hear that this was not fully met. We appreciate your honest feedback, and we will be sure to share it with our product development team.

Thank you again for choosing Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hello KenC,

Thank you for choosing Sony!

We're excited to hear that the HTB600 soundbar has been an excellent upgrade from your previous audio components and system. It’s rewarding to know our product has enhanced your audio experience so positively.

Best regards,
-Fred

Hello GlenH,

Thank you for choosing Sony!

We couldn't be happier to hear that the HTB600’s sound has enhanced your viewing enjoyment. Your recommendation is truly appreciated, and it motivates us to continue delivering quality experiences. Thank you for sharing your positive feedback with us!

Best regards,
-Fred

Thanks for your review, DuaneMcDaniel.

We're sorry to hear you had trouble with your previous setup, but we're happy to know your new Sony soundbar now works seamlessly with your BRAVIA 9 TV! We understand how important it is for all your home entertainment devices to work together effortlessly.

If you ever need tips or assistance with your devices in the future, please don't hesitate to reach out to our tech support team. They are always ready to help!

Thank you for choosing Sony!

Best regards,
Gus, Sony Social Media Team

Hello RicardoM,

Thank you for choosing Sony!

We're excited to hear that the HTB600 soundbar has made such a positive impact in your home. It’s wonderful to know you regard it as the best choice for enhancing your audio experience. Your feedback motivates us to continue delivering high-quality sound solutions for our customers.

Best regards,
-Fred

Hi AntonioS,
It's great to hear you're enjoying the sound overall. We really appreciate you taking the time to share your feedback.
However, we're truly sorry that you've experienced the bass sounding muffled on your HT-B600; that's definitely not the experience we want you to have and we completely understand how that would ruin the enjoyment.

In many cases, bass issues like this can be resolved by checking the placement of the subwoofer and its settings. For instance, make sure the subwoofer isn't tucked away in a closed cabinet or corner, as that can sometimes create a muffled effect. Also, have a look at the soundbar's Bass setting or the Subwoofer volume on your remote; sometimes just tweaking those a bit can clear up the sound.

In addition, try cycling through the different modes (like Sound Field, Voice). Find more information here: https://helpguide.sony.net/ht/2088/v1/en/contents/022_Adjusting_Sound_Quality_2088.html

If you've already tried that, or if the issue persists, please don't hesitate to reach out to our Support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

Thanks for considering Sony products and for letting us know about this.
Best regards,
Estefany

Hi FelipeE,

We are so glad to hear that the BRAVIA Theater Bar 6 won you over and turned out to be a great purchase! It's designed to deliver powerful, room-filling sound and an incredible Dolby Atmos/DTS:X experience from a compact setup. Enjoy the elevated audio for all your favorite content!

Thanks for choosing Sony. Best regards,
Eliab

Hi Blasterz777,
Thanks for the review. We're truly sorry the Theater Bar 6 didn't provide the cinematic experience you were looking for. We know how important that atmosphere is for a home theater, and we’re sorry to have missed the mark this time.

It sounds like a dedicated system with physical rear speakers was the right move for your specific layout.

While this model wasn't the perfect match for your home, we hope you’ll consider giving Sony another look in the future when you're ready for your next upgrade. We’re always working to improve and your input helps us do exactly that.

We really appreciate you giving Sony a try.
Warm regards,
Estefany

Hi GlennjS,

We're pleased to learn that your Sony HTB600 soundbar delivers reliable performance and quality acoustics, and thank you for the strong 4-star rating. It's great to know that sound fidelity stands out for you—alongside robust connectivity and immersive audio designed to bring movies and music to life. The subwoofer's deep bass can really add impact to your listening experience.

Thank you for choosing Sony—wishing you an outstanding day!
DiegoV.

Hi Sunrise,

Thanks for taking the time to share your review. We're glad to hear that you are enjoying your new home entertainment setup!

It's great to know that you're pleased with the design and sleek black color of the Bravia Theater Bar 6. We hope the immersive sound quality enhances the experience of your larger TV and that you continue to love your new setup!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi Gustavosanchez77,

Thanks for this great feedback! We're glad to hear you're enjoying the clear sound and wireless connectivity of the BRAVIA Theater Bar 6—It's always good to hear that a product is delivering on its core promises!

If you're looking for ways to expand your current setup, such as adding a subwoofer or rear speakers, or hoping to see specific features in future models, you contact our Sony Support at https://electronics.sony.com/contactus

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hello JustinS,

Thank you for sharing your feedback regarding the BRAVIA Theater Bar 6. We're truly sorry to learn about the "glitching" issue you're experiencing with your Sony BRAVIA 8 OLED TV, and we understand your consideration of a return. This certainly isn't the seamless experience we strive to provide with our products.

To enhance your experience, we highly recommend ensuring that both your BRAVIA Theater Bar 6 and BRAVIA 8 OLED TV are updated with the latest software. Additionally, please refer to our troubleshooting guide available at this link: https://helpguide.sony.net/ht/2088/v1/en/contents/075_Troubleshooting.html for further assistance.

If the problem continues after following these steps, please don't hesitate to reach out to Sony Support directly. They can offer specialized assistance for both your soundbar and television, as well as investigate any compatibility issues. You can contact them here: https://us.esupport.sony.com/support/s/support-contact?language=en_US.

Thank you for giving us the opportunity to improve your experience with Sony!

Sincerely,
Jenn

Hello Joseph,

Thank you for considering Sony products.

We’re glad to hear you found the HTB600's sound great, and we sincerely apologize that the bass performance fell short, which led to your return. This is certainly not up to the quality standards we strive for. We appreciate you taking the time to share your feedback and will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.

Best regards,
-Fred

Hi AnselA,

We're so glad to hear that. Thank you for sharing your feedback and for the fantastic 5-star review! We hope you really enjoy your Sony HTB600 soundbar, as it's known for its rich cinematic surround sound with Dolby Atmos and wireless subwoofer—making every movie night truly special.

Thank you for choosing Sony—wishing you a vibrant day!
DiegoV.

Thank you for your feedback on the HT-B600, Applewatch. We're sorry to hear that you are experiencing difficulty with the volume levels when switching between channels and streaming services. This is not the seamless experience we aim to deliver.

We understand how frustrating it can be to constantly adjust the volume. In many cases, this is due to differences in how content creators mix the audio for broadcast channels versus streaming services. Our soundbars do have a few settings that can help mitigate this. You might find a solution by exploring the "Night Mode" or "Voice Mode" settings in the soundbar's menu, which can sometimes help balance volume levels across different content.

Your feedback about the volume inconsistency is very important to us, and we will be sure to pass it along to our product development team. We appreciate you taking the time to let us know about your experience.

Best regards,

Gus
Sony Social Media Team

Hi Noahmfs!
We are thrilled to hear you're loving the new soundbar.
It's awesome to know the HT-B600's powerful bass and clear dialogue are making a difference in your listening experience.

We truly appreciate you choosing Sony!
All the best,
Estefany

Hi BBshopper,

We're happy to hear your new BRAVIA Theater Bar 6 is a great upgrade for you! We understand that using the app for settings is an adjustment. Our newer products are designed with the "Sony | BRAVIA Connect" app to provide a more intuitive and comprehensive setup experience.

Thanks for choosing Sony.

Best regards,
Eliab

Hi MercedesM,

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’re loving your Sony products and appreciate the outstanding experience it offers. Our team puts a lot of effort into delivering high-quality technology, and it’s great to know that it fulfills your expectations.

Thank you for choosing Sony and making today a great day!
DiegoV.

Hello there!
Thank you for your feedback! We are delighted to hear that the HT-B600 was easy to set up and simple to use.

This soundbar is designed to deliver rich, immersive audio with Dolby Atmos and DTS:X support, bringing your movies and music to life.

Thank you for putting your trust in Sony!
Best regards,
Estefany