Customer Ratings & Reviews

Hi Mary,

Thanks for the 5-star review! We're so glad to hear that you think your Sony soundbar is amazing and that it provides a cinematic experience right in your home. The HTB600's ability to sound like a theater is thanks to its 3.1.2ch spatial sound, which includes up-firing speakers. These speakers bounce sound off the ceiling to create an immersive, three-dimensional audio environment that puts you right in the middle of the action.

Thanks for choosing Sony, have a great day!
DiegoV

Hi Joel,

Thanks for this fantastic five-stars review! We're thrilled to hear you're enjoying your BRAVIA Theater Bar 6. We appreciate you sharing your comments of the sound clarity which you find to be excellent and you feel it was a worthwhile investment—we really appreciate it!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi RhondaL,

That's wonderful to hear! We're thrilled that you and your husband are enjoying the BRAVIA Theater Bar 6 and that the experience was so easy. Thanks for choosing Sony!
-Eliab

Hi Scott,

Thank you for choosing Sony!

It's truly wonderful to hear that your experience with the HTB600 has been so remarkable, making movie-watching feel like a first-time experience. Your enthusiasm for the product is truly appreciated, and we’re delighted to know it has brought so much enjoyment.

Best regards,
-Fred

Hi m9vi3f7n,

It's wonderful to hear that you're enjoying your new BRAVIA Theater Bar 6! We're glad the Geek Squad was able to get everything set up for you so you can start enjoying an immersive audio experience right away.

Thanks for choosing Sony.

Best regards,
Eliab

Thank you for your feedback, MarkC.

We are very sorry to hear that you're experiencing sync issues between your HT-B600 and your television. We understand how frustrating it is when the audio doesn't align perfectly with the action on screen, especially when you enjoy the sound quality otherwise.

To help resolve this, we recommend checking the A/V Sync settings in the soundbar menu or your TV settings to manually adjust the delay. Additionally, ensuring you are using a high-speed HDMI cable connected to the eARC/ARC port can often fix synchronization lag.

If the issue persists, please contact our dedicated support team directly using the link below:

https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi TinoM,

Thanks for your 4-star review of the Sony HT-B600 Home Theater System! We're really happy to hear you love the soundbar.

We understand your desire for dedicated bass and treble controls to fine-tune the audio. While the HT-B600 is designed to deliver a rich and balanced sound experience right out of the box, we know that personal preferences for bass and treble can vary.

We can recommend a few things, such as experimenting with the different sound modes on your remote. Modes like "Cinema" or "Game" often emphasize bass more, while "Standard" or "Music" might offer a flatter profile. See if one of these presets gets you closer to your ideal sound. and adjusting the soundbar's placement, as it can influence bass. Placing it closer to a wall (but not directly against it if it causes muddiness) can often enhance bass response.

We hope the information comes in helpful. Thanks for choosing Sony, have a nice day!
DiegoV

Hello RoseannH,

Thank you for choosing Sony!

We're beyond pleased to hear that you're enjoying your HTB600 unit! It's wonderful to know that it has exceeded your expectations and is performing well for you. Thank you for your positive feedback!

Best regards,
-Fred

Hi CarlosM, thank you for the amazing 5-star review! We're thrilled to hear the Sony - BRAVIA Theater Bar 6 is delivering that true theater-like experience at home. Feeling the bass in your seat and being surrounded by such immersive sound is exactly what this system was designed for. With its powerful wireless subwoofer, up-firing speakers, and Dolby Atmos support, it's built to bring every scene to life. Thank you for making Sony part of your entertainment setup! Regards, -Dominick

Hi AndrewA,

Thank you so much for that fantastic review of your Bravia Theater Bar 6! We're absolutely thrilled to hear that it's one of the best purchases you've made in quite a while.

Thanks for choosing Sony!

Sincerely,
Jenn.

Thank you for your review, HenryR!

We are glad to hear that your HT-B600 Soundbar is functioning, but we are sorry to read that its performance seems to vary depending on the TV channel you are watching. This sounds like an inconsistency that might be related to the audio formatting of the broadcast itself (like Dolby Digital vs. standard stereo) or a specific setting on your TV.

We would be happy to look into this with you! Please consider reaching out to our customer support team so they can help troubleshoot the connection and settings between your TV and the soundbar to ensure you get consistent, optimal performance across all channels.

Thank you again for choosing Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hello TechLover,

Thank you for this brilliant review! t's fantastic to know the Bravia Theatre Bar 6 is not only delivering an exceptional immersive experience but also enhancing your home with its great design! We hope you and your family are continuing to enjoy your new theater bar!

Thanks for choosing Sony.

Sincerely,
Jenn.

Hi Penny,

It is fantastic to hear! We're thrilled that your HT-B600 soundbar is a great match for your new Sony BRAVIA 5 TV. The HT-B600 is designed to integrate seamlessly with compatible BRAVIA TVs, offering features like Acoustic Center Sync and control through the TV's Quick Settings menu, which enhances the overall audio-visual experience. We're delighted that you're enjoying the full benefits of this pairing.

Thank you for choosing Sony, have an amazing day!
DiegoV

Hi FrankB, thank you so much for that incredible 5-star review! We're absolutely thrilled to hear you're experiencing the best sound ever with your Sony - BRAVIA Theater Bar 6. That's exactly what we aim for, bringing the full home theater magic right into your living room! Thank you for choosing Sony. Best regards, -Dominick

Hi Connor,

That's fantastic to hear! We designed the BRAVIA Theater Bar 6 to deliver a powerful, immersive audio experience, even in smaller spaces. We're so glad it's hitting the mark for your living room and that you're enjoying the punchy sound. Thanks for choosing Sony.

Best regards,
Eliab

Hi CharlesW,

Thank you for your feedback on the Sony BRAVIA Theater Bar 6. To enhance your sound experience, we recommend turning on the [Sound Field] feature using either the BRAVIA Connect app or the Sony remote. This setting activates surround sound effects, providing a more immersive and presence-filled audio experience.

Additionally, please check the [DSEE] settings. This feature improves sound quality by restoring the high-range audio frequencies that are often lost in compressed sound sources, resulting in clearer and richer sound.

For optimal performance, we also suggest connecting the soundbar using a high-speed HDMI cable. This type of cable supports higher data transfer rates, ensuring the best audio and video quality with minimal lag or interference.

We hope these tips help you enjoy your soundbar to its fullest potential.

Thank you for considering Sony!

Regards,
Dominick

Hi JosephP,

Thank you for your feedback regarding the Sony BRAVIA Theater Bar 6. We are sorry to hear that you find the audio to be less clear than your previous soundbar, and we would like to offer a few recommendations to help improve your listening experience.

To enhance the audio performance, we suggest using the Sony | BRAVIA Connect app or the Soundbar remote to access the following features:

Sound Field: Turning this on allows the system to output sound with a surround effect, providing a greater sense of presence in the room.

Voice Mode: This feature is specifically designed to emphasize dialogue, making it much easier to hear voices clearly.

For more detailed instructions on how to customize your audio, please refer to these official guides:

Adjusting the Sound Quality: https://helpguide.sony.net/ht/2088/v1/en/contents/022_Adjusting_Sound_Quality_2088.html

Additional Sound Settings: https://helpguide.sony.net/ht/2088/v1/en/contents/067_Sound_Settings_2088.html

We hope these settings help you achieve the sound quality you are looking for.

Thank you for considering Sony!

Regards,
Dominick

Hi MelissaW,

Thanks for taking the time to share your feedback on the BRAVIA Theater Bar 6. We're very sorry to hear that you're having trouble with the bass being too loud and overpowering the dialogue—that's certainly not the experience we want for you, and we understand how frustrating that is!

The BRAVIA Theatre Bar 6 has a dedicated 'Voice Mode' feature specifically designed to enhance dialogue and make voices stand out from background sound. If you haven't already, please try pressing the VOICE button on your remote to activate this mode.

If adjusting the settings and using Voice Mode doesn't fully resolve the issue, it may require some more in-depth troubleshooting. We would be happy to help you with that directly. Please reach out to our official support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

We want you to be completely satisfied with your Sony audio experience, our hours of operation are Monday to Friday 9am - 9pm ET and weekends 10am - 8pm ET.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi WJJW, thank you for taking the time to share your experience with us. We sincerely apologize for the disappointment you experienced with the HT-B600 bundle, particularly regarding its performance in your living room. We regret any inconvenience caused by the popping sound you encountered.

We appreciate your decision to upgrade to the Bravia 8 soundbar and we hope it delivers the quality sound you were looking for. Your feedback is invaluable to us as we continually strive to improve our products and ensure customer satisfaction.

Thank you for considering Sony products and for your feedback.
Best regards,
Estefany