Customer Ratings & Reviews

Hello RicardoM,

Thank you for choosing Sony!

We're excited to hear that the HTB600 soundbar has made such a positive impact in your home. It’s wonderful to know you regard it as the best choice for enhancing your audio experience. Your feedback motivates us to continue delivering high-quality sound solutions for our customers.

Best regards,
-Fred

Hi FelipeE,

We are so glad to hear that the BRAVIA Theater Bar 6 won you over and turned out to be a great purchase! It's designed to deliver powerful, room-filling sound and an incredible Dolby Atmos/DTS:X experience from a compact setup. Enjoy the elevated audio for all your favorite content!

Thanks for choosing Sony. Best regards,
Eliab

Hi AntonioS,
It's great to hear you're enjoying the sound overall. We really appreciate you taking the time to share your feedback.
However, we're truly sorry that you've experienced the bass sounding muffled on your HT-B600; that's definitely not the experience we want you to have and we completely understand how that would ruin the enjoyment.

In many cases, bass issues like this can be resolved by checking the placement of the subwoofer and its settings. For instance, make sure the subwoofer isn't tucked away in a closed cabinet or corner, as that can sometimes create a muffled effect. Also, have a look at the soundbar's Bass setting or the Subwoofer volume on your remote; sometimes just tweaking those a bit can clear up the sound.

In addition, try cycling through the different modes (like Sound Field, Voice). Find more information here: https://helpguide.sony.net/ht/2088/v1/en/contents/022_Adjusting_Sound_Quality_2088.html

If you've already tried that, or if the issue persists, please don't hesitate to reach out to our Support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

Thanks for considering Sony products and for letting us know about this.
Best regards,
Estefany

Hello KenC,

Thank you for choosing Sony!

We're excited to hear that the HTB600 soundbar has been an excellent upgrade from your previous audio components and system. It’s rewarding to know our product has enhanced your audio experience so positively.

Best regards,
-Fred

Hello JustinS,

Thank you for sharing your feedback regarding the BRAVIA Theater Bar 6. We're truly sorry to learn about the "glitching" issue you're experiencing with your Sony BRAVIA 8 OLED TV, and we understand your consideration of a return. This certainly isn't the seamless experience we strive to provide with our products.

To enhance your experience, we highly recommend ensuring that both your BRAVIA Theater Bar 6 and BRAVIA 8 OLED TV are updated with the latest software. Additionally, please refer to our troubleshooting guide available at this link: https://helpguide.sony.net/ht/2088/v1/en/contents/075_Troubleshooting.html for further assistance.

If the problem continues after following these steps, please don't hesitate to reach out to Sony Support directly. They can offer specialized assistance for both your soundbar and television, as well as investigate any compatibility issues. You can contact them here: https://us.esupport.sony.com/support/s/support-contact?language=en_US.

Thank you for giving us the opportunity to improve your experience with Sony!

Sincerely,
Jenn

Hi Sunrise,

Thanks for taking the time to share your review. We're glad to hear that you are enjoying your new home entertainment setup!

It's great to know that you're pleased with the design and sleek black color of the Bravia Theater Bar 6. We hope the immersive sound quality enhances the experience of your larger TV and that you continue to love your new setup!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi GlennjS,

We're pleased to learn that your Sony HTB600 soundbar delivers reliable performance and quality acoustics, and thank you for the strong 4-star rating. It's great to know that sound fidelity stands out for you—alongside robust connectivity and immersive audio designed to bring movies and music to life. The subwoofer's deep bass can really add impact to your listening experience.

Thank you for choosing Sony—wishing you an outstanding day!
DiegoV.

Hi Gustavosanchez77,

Thanks for this great feedback! We're glad to hear you're enjoying the clear sound and wireless connectivity of the BRAVIA Theater Bar 6—It's always good to hear that a product is delivering on its core promises!

If you're looking for ways to expand your current setup, such as adding a subwoofer or rear speakers, or hoping to see specific features in future models, you contact our Sony Support at https://electronics.sony.com/contactus

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Thank you for your feedback on the HT-B600, Applewatch. We're sorry to hear that you are experiencing difficulty with the volume levels when switching between channels and streaming services. This is not the seamless experience we aim to deliver.

We understand how frustrating it can be to constantly adjust the volume. In many cases, this is due to differences in how content creators mix the audio for broadcast channels versus streaming services. Our soundbars do have a few settings that can help mitigate this. You might find a solution by exploring the "Night Mode" or "Voice Mode" settings in the soundbar's menu, which can sometimes help balance volume levels across different content.

Your feedback about the volume inconsistency is very important to us, and we will be sure to pass it along to our product development team. We appreciate you taking the time to let us know about your experience.

Best regards,

Gus
Sony Social Media Team

Hi BBshopper,

We're happy to hear your new BRAVIA Theater Bar 6 is a great upgrade for you! We understand that using the app for settings is an adjustment. Our newer products are designed with the "Sony | BRAVIA Connect" app to provide a more intuitive and comprehensive setup experience.

Thanks for choosing Sony.

Best regards,
Eliab

Hi AnselA,

We're so glad to hear that. Thank you for sharing your feedback and for the fantastic 5-star review! We hope you really enjoy your Sony HTB600 soundbar, as it's known for its rich cinematic surround sound with Dolby Atmos and wireless subwoofer—making every movie night truly special.

Thank you for choosing Sony—wishing you a vibrant day!
DiegoV.

Hi Noahmfs!
We are thrilled to hear you're loving the new soundbar.
It's awesome to know the HT-B600's powerful bass and clear dialogue are making a difference in your listening experience.

We truly appreciate you choosing Sony!
All the best,
Estefany

Hi MercedesM,

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’re loving your Sony products and appreciate the outstanding experience it offers. Our team puts a lot of effort into delivering high-quality technology, and it’s great to know that it fulfills your expectations.

Thank you for choosing Sony and making today a great day!
DiegoV.

Hi Mary,

Thanks for the 5-star review! We're so glad to hear that you think your Sony soundbar is amazing and that it provides a cinematic experience right in your home. The HTB600's ability to sound like a theater is thanks to its 3.1.2ch spatial sound, which includes up-firing speakers. These speakers bounce sound off the ceiling to create an immersive, three-dimensional audio environment that puts you right in the middle of the action.

Thanks for choosing Sony, have a great day!
DiegoV

Hi Joel,

Thanks for this fantastic five-stars review! We're thrilled to hear you're enjoying your BRAVIA Theater Bar 6. We appreciate you sharing your comments of the sound clarity which you find to be excellent and you feel it was a worthwhile investment—we really appreciate it!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi m9vi3f7n,

It's wonderful to hear that you're enjoying your new BRAVIA Theater Bar 6! We're glad the Geek Squad was able to get everything set up for you so you can start enjoying an immersive audio experience right away.

Thanks for choosing Sony.

Best regards,
Eliab

Hi RhondaL,

That's wonderful to hear! We're thrilled that you and your husband are enjoying the BRAVIA Theater Bar 6 and that the experience was so easy. Thanks for choosing Sony!
-Eliab

Hi Scott,

Thank you for choosing Sony!

It's truly wonderful to hear that your experience with the HTB600 has been so remarkable, making movie-watching feel like a first-time experience. Your enthusiasm for the product is truly appreciated, and we’re delighted to know it has brought so much enjoyment.

Best regards,
-Fred