Customer Ratings & Reviews

Thank you for the fantastic review, Blue!

We’re thrilled to hear your HT-S60 setup was seamless and that the eARC connection is delivering exactly what you need. It’s a great way to simplify your home theater experience with high-quality sound.

Thank you for choosing Sony.

Best regards,

Gus, Sony Social Media Team

Hi YoniS,

We’re thrilled to hear you’re enjoying your BRAVIA Theater System 6! It’s great to know that you find it to be the best surround sound system in its class and that the setup was a breeze.

Thanks for choosing Sony.

Best regards,
Eliab

Hi PeteR,

To get the best performance from your BRAVIA Theater System 6 at home, we recommend downloading the Sony | BRAVIA Connect app, which allows you to perform a Sound Field Optimization to calibrate the audio specifically for your room’s layout. Additionally, ensure your TV’s digital audio output is set to "Auto" or "Pass-through" and that you are using a high-speed HDMI cable connected to the eARC port to enable full Dolby Atmos support. You can also manually adjust the "Rear Level" and "Subwoofer Level" within the app to match the immersive experience you heard in the store.

Thanks for choosing Sony.

Best regards,
Eliab

Hello NATALIES,

Thank you for choosing Sony.

We're very glad to hear that you're enjoying the good quality of your HTS60! It's especially rewarding to know that it's great for music.

We appreciate your honest feedback regarding the volume. To help you get the best sound quality, we recommend trying to adjust the settings. You can find steps and tips on how to do this at: https://helpguide.sony.net/ht/2089/v1/en/contents/022_Adjusting_Sound_Quality_2089.html?search=sound.

Best regards,
-Fred

Hi Wassman!
Thanks so much for sharing your feedback with us. It is fantastic to know that your BRAVIA Theater Bar 6 speakers are working so well for you!

We appreciate you pointing out the variation in surround sound across your cable channels. Since different networks broadcast in different formats, it’s common for the surround effect to feel stronger or quieter depending on what you're watching.

Thanks for selecting Sony and sharing your feedback!
Warm regards,
Estefany

Thank you for the review, Brad!

We are glad to hear that the adjustable center speaker on your HT-S60 is making a difference in your sports viewing. It’s great that you can dial in the dialogue and hear the announcers clearly over the crowd noise!

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi NicoB,

It’s rewarding to hear that you find the Sony BRAVIA Theater System 6 to be awesome and that the audio performance sounds so good it exceeds systems costing significantly more. We are delighted that you made the switch and are enjoying a superior listening experience!

Thank you for choosing Sony!

Regards,
Dominick

Hi, RonnieH,

Thanks for the amazing review and the 5-stars rating! We could not feel happier to hear how much you are enjoying your Sony BRAVIA Theater System 6! It is delightful to hear how much you are taking advantage of the quality and the features it includes! Ready to entertain? Energize your next party with room-filling multi-stereo sound!

Thanks for choosing Sony, have a wonderful day!
-DiegoV

Hi RolinC,

We can’t wait for you to experience the 1,000W of cinematic power once your room is ready! When you're set to begin, the BRAVIA Connect app will guide you through the quick 5.1ch setup and room optimization.

Thanks for choosing Sony.

Best regards,

Eliab

Thank you for sharing your feedback, Matthew.

We appreciate you taking the time to review the BRAVIA Theater System 6. We understand your disappointment regarding the wired connection between the main speaker and the subwoofer. While many users look for wireless flexibility, this system utilizes a wired connection to ensure a stable, lag-free signal and to deliver the consistent, punchy 5.1ch bass performance that defines the BRAVIA Theater experience.

We want your home cinema to feel like more than "just fine." If you haven’t already, we recommend experimenting with the Sound Field settings to ensure the surround sound is fully optimized for your specific room layout.

If you would like some personalized tips on how to get the most out of your audio setup, or if you have any other questions, please feel free to contact our support specialists here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello MatthewR,

Thank you for choosing Sony!

We're honored to hear that the HTS60 Theater System is your top choice alongside your Sony TV. Your recommendation truly reflects the seamless experience that comes from using complementary products, and we appreciate you sharing your perspective with others. Thank you for your support.

Best regards,
-Fred

Thank you for sharing your great review, NenadP!

We are absolutely thrilled to hear that you find your Sony TV to be amazing and that you are happy with your purchase!

We are especially delighted that you were able to purchase it at a fantastic price. It sounds like you got an excellent deal on a premium television!

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi MercedesC,

We understand you were expecting more from the surround sound effects, and we want to help you achieve the best possible audio experience.

You may find this official guide on adjusting the sound quality and surround effects useful for fine-tuning your system:

How to Adjust Sound Quality and Surround Effects: https://helpguide.sony.net/ht/2089/v1/en/contents/022_Adjusting_Sound_Quality_2089.html?search=Adjusting%20Sound%20Quality

We hope these adjustments will make a significant improvement!

Thank you for choosing Sony!

Regards,
Dominick

Hi Andrew,

Thank you for sharing your feedback on the Sony - BRAVIA Theater System 6. We understand how the connection setup can feel different if you were expecting the soundbar to connect directly, and we appreciate you pointing this out for other customers.

The HTS60 is designed to use HDMI eARC which is the most common and recommended connection type for modern TVs, ensuring the best audio quality. In addition, the system also supports an optical connection if your TV doesn't have HDMI eARC, and it also supports Bluetooth connectivity for even more flexibility.

We hope this helps clarify the different setup options, and we truly appreciate you taking the time to share your experience with us.

Thanks for considering Sony products!

Regards,
Dominick

Hi Isaac,
Thanks for the feedback and for giving our BRAVIA Theater System 6 a shot.
We're really sorry to hear about those audio glitches and the trouble with the dialogue.

At the same time, we're happy you found a setup that works for you now, but we hope you'll give us another look in the future. We'd love to have you back as a Sony customer again soon!

We appreciate you giving Sony a chance with this product.
Warm regards,
Estefany

Thank you for the fantastic review, DaliaV!

We are so glad to hear that you find the HT-S60 outstanding! We truly appreciate you recommending this surround system to others. It’s wonderful to know it’s providing the high-quality audio experience you were looking for.

Thank you for choosing Sony for your home entertainment!

Best regards,

Gus, Sony Social Media Team

Hello NicksonC,

Thank you for choosing Sony!

We’re honored to hear that your family is enjoying the HTS60 soundbar. Knowing it has brought enjoyment to your home means a lot to us, and your recommendation is truly appreciated. We hope it continues to enhance your audio experience for many moments to come.

Best regards,
-Fred

Hi RuthB,



We are thrilled to hear that the BRAVIA Theater System 6 delivers a sound experience just like a theater and that its reconnection process is easy! The system achieves this immersive 5.1ch sound using a powerful subwoofer and dedicated wireless rear speakers for true surround effects, while the BRAVIA Connect app and seamless Sony Sync features are specifically designed to make setup and any needed reconnection simple and hassle-free, keeping you immersed in your movies. Thanks for choosing Sony!

Best regards, Eliab

Hi MarryJ,

That's fantastic to hear! We're thrilled that the BRAVIA Theater System 6 is your favorite sound system and that you're enjoying the excellent audio quality it delivers. Thanks for choosing Sony.

Best regards, Eliab