Customer Ratings & Reviews

Hi, RonnieH,

Thanks for the amazing review and the 5-stars rating! We could not feel happier to hear how much you are enjoying your Sony BRAVIA Theater System 6! It is delightful to hear how much you are taking advantage of the quality and the features it includes! Ready to entertain? Energize your next party with room-filling multi-stereo sound!

Thanks for choosing Sony, have a wonderful day!
-DiegoV

Hi Andrew,

Thank you for sharing your feedback on the Sony - BRAVIA Theater System 6. We understand how the connection setup can feel different if you were expecting the soundbar to connect directly, and we appreciate you pointing this out for other customers.

The HTS60 is designed to use HDMI eARC which is the most common and recommended connection type for modern TVs, ensuring the best audio quality. In addition, the system also supports an optical connection if your TV doesn't have HDMI eARC, and it also supports Bluetooth connectivity for even more flexibility.

We hope this helps clarify the different setup options, and we truly appreciate you taking the time to share your experience with us.

Thanks for considering Sony products!

Regards,
Dominick

Hi starlightrusty,

We appreciate your honest feedback on the BRAVIA Theater System 6! It's designed to be an excellent and easy entry point into a true 5.1-channel, Dolby Atmos-compatible home theater setup. We certainly agree that keeping an eye on sales and exploring our full range, including systems like the BRAVIA Theater Bar 8 or HT-A9 for premium features, is a great strategy for finding the perfect fit.

Thanks for choosing Sony.

Best regards,
Eliab

Hi ShastineC,

Thank you for the 4-star review and the feedback regarding the remote control setup on your BRAVIA Theater System 6.

We understand wanting to simplify your setup! You can likely use just one remote (your TV remote) to control basic functions like volume and power for both the TV and the sound system, provided your TV supports the HDMI CEC feature and your Soundbar is connected via HDMI.

To enable this function on your HT-S60 soundbar, please go to the following settings:

Settings > HDMI Settings > Control for HDMI > Set to ON

Once enabled, your TV should recognize the soundbar and allow control via a single remote. We hope this helps simplify your experience!

Thank you for choosing Sony.

Regards,
Dominick

Hi DonDaniel,

We sincerely appreciate you taking the time to share your experience and review of the BRAVIA Theater System 6, even though you ultimately had to return the unit.

We are truly sorry to hear that you encountered frustrating connectivity issues with both your BRAVIA 7 TV and your PS5, causing the audio to constantly drop out. We understand how disappointing it is when a product, especially one with an appealing price point, does not deliver the seamless performance you expect.

Your detailed feedback regarding the intermittent HDMI connection issues is valuable and will be shared with our product development team for review.

Thank you for considering Sony!

Regards,
Dominick

Thank you so much for taking the time to share your experience with the HTS60, MAUREON! It is great to hear that you’re very happy with your purchase and found them to be a great value. Delivering impressive sound quality at an excellent price is something we’re passionate about, so your feedback means a lot to us. We hope you continue to enjoy your listening experience, and if you have any questions or want tips on making the most of your speakers, feel free to let us know. Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi LeeW,

That’s excellent to hear! We are delighted that the BRAVIA Theater System 6 has enhanced your home theater setup. Thank you for recommending the powerful 5.1ch system and its immersive Dolby Atmos/DTS:X capabilities.

Thanks for choosing Sony.

Best regards,
Eliab

Hi ChrisC,

Thank you for choosing Sony!

We couldn't be happier to hear that your HT-S60 soundbar delivers one of the best theater experiences—it means a lot to know it’s made such a strong impression. Thank you for sharing your experience with us.

Best regards,
-Fred

Hi AntiaC,

Thank you so much for the incredible feedback! We love hearing that you feel like you're in a movie theater with the Sony - BRAVIA Theater System 6. We poured a lot of innovation into creating that immersive and cinematic experience, so your review proves it was all worth it. Enjoy your movie nights!

Thank you for choosing Sony.

Regards,
Dominick

Hi BolivarC,
Thank you for sharing your feedback on the BRAVIA Theater System 6. We're sorry to hear that you're not experiencing the desired sound strength, especially compared to your TV's built-in speakers.

To enhance your audio experience, we recommend trying the following adjustments:

-Use the supplied remote control to cycle through different sound modes. For that, press the "SOUND FIELD" button.
-Press the "VOICE" button on the remote to emphasize dialogue, making it clearer and more prominent.
-Perform Sound Field Optimization: This calibration process adjusts the system to your room's acoustics. Access this feature via the BRAVIA Connect app.

For more details, please see this link: https://helpguide.sony.net/ht/2089/v1/en/contents/067_Sound_Settings_2089.html

Thanks for considering Sony and sharing your thoughts.
Warm regards,
Estefany

Hi AngieB,

We are delighted you are enjoying the powerful sound and value of the BRAVIA Theater System 6! Regarding your comment, while the rear speakers and subwoofer connect wirelessly to the main amplifier box for a clean look, please remember that the soundbar itself needs a wired connection to the subwoofer, and the subwoofer, the wireless amplifier box (which powers the rear speakers), and the soundbar/subwoofer connection still need to be plugged into a power outlet (AC) to function. We design the system this way to ensure maximum audio stability and performance, giving you the best Dolby Atmos/DTS:X experience with minimal clutter.

Thanks for choosing Sony.

Best regards, Eliab

Hello CecileA,

Thank you for considering Sony products.

We appreciate your feedback regarding the HTS60. We sincerely apologize for any inconvenience caused by the lack of distinctive power in the design of the rear speaker.

Your feedback to enhance the product description is highly valued, and we are grateful for your insights. Rest assured, we will pass your comments along to our dedicated Sony team as we strive to continuously improve our products.

Best regards,
-Fred

Hi MikeB,

We're thrilled to hear you're very happy with the BRAVIA Theater System 6 and find it to be a great value. We truly appreciate you taking the time to share your positive feedback, especially since you're not a fan of surveys! It means a lot to us.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hello Cuong,

Thank you for choosing Sony!

We're immensely pleased to hear that you're enjoying your HTS60 soundbar! It’s wonderful to know that it is exceeding your expectations. We also appreciate your feedback regarding a wireless subwoofer. We will be sure to share your comments with our product development team for future consideration.

Best regards,
-Fred

Hi BaltazarA,

We're pleased to learn that your Sony speaker system has been such a good fit, and thank you for sharing your 4-star rating. It's fantastic to know the wireless feature allows you to place the speaker wherever you like for an even better listening experience—flexibility goes a long way in creating the perfect setup.

Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.

Thank you so much for your fantastic review, BernotM!

We are so pleased to know you find the HT-S60 sound system excellent. We designed it with features like rich sound, powerful bass, and voice enhancement to deliver a truly immersive audio experience, and it's wonderful to know it's meeting your expectations.

We so appreciate your trust in Sony for your home entertainment—it means the world to us. Thank you for choosing us!

Best regards,
Gus, Sony Social Media Team

Hello Kris,

Thank you for choosing Sony!

It brings us great joy to hear that you're enjoying the HTS60! We designed it to be easy to use with solid features, so it's fantastic to know that we hit the mark for you. Thanks for sharing your positive feedback—we really appreciate it!

Best regards,
-Fred

Hi MichaelP,
Thanks so much for sharing your experience with the HT-S60. We’re glad to hear you’re enjoying the sound quality, but we’re sorry about the remote and system hiccups.

For the issues with the remote causing unexpected changes or crashes, here are a few things you can try that might help:

-Try replacing the remote’s batteries, just in case a weak signal is causing misfires.

-Unplug the soundbar and subwoofer from power for about a minute, then plug them back in.

-If you have other devices nearby that use IR remotes, see if turning them off or moving them helps.

-Ensure your HT-S60 is running the latest firmware: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-s60/software/00353048

-Perform a factory reset of the soundbar and subwoofer, following these instructions: https://helpguide.sony.net/ht/2089/v1/en/contents/117_Resetting_the_Speaker_System_2089.html

If the above steps do not resolve the issue, contact Sony support for further assistance.
You can locate their information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

Thanks for considering Sony and for bringing these issues to our attention.
Warm regards,
Estefany