Customer Ratings & Reviews
- Model:
- WIC400/L
- SKU:
- 6029026
Rating by feature
- Sound Quality
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.
This summary was generated by AI based on customer reviews.
Not highly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone I talk too says its muffeld no matter what I do and there Uncomfortable
No, I would not recommend this to a friendAverage Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are average quality and not good to exercise in.
No, I would not recommend this to a friendnot the same as LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good but the design to go around the next is not comfortable,
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, FitbitUser!
We greatly appreciate your feedback about these headphones. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We will forward this feedback to the right department.
Regards,
David
Too clumsy to use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only wore them a couple of times. Just didn't care for them.
No, I would not recommend this to a friendNot for me.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was allergic to the material it was made out of.
No, I would not recommend this to a friendshorted out during exercise
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be wary of buying this product if you exercise. I got two days in before it shorted out because the bezels and the buttons aren't designed to keep moisture out. Luckily I buy a warranty on anything that has a speaker, just annoying to have to make a trip back to the store.
No, I would not recommend this to a friendJust ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turns off after about 20 minutes of use. You have to keep turning it on
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was unable to hear out of them clearly and they were uncomfortable around my neck
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Not a good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No place to store earbuds. Will not stay connected
No, I would not recommend this to a friend Decent headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the phones cord could retract into the arms for better handling
No, I would not recommend this to a friendNot that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When on the phone it sounds far away to the other person on the other end .
No, I would not recommend this to a friendDisappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They only worked for 4 and 1/2 months and sound quality was not good at all.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tippi,
We would like to know more about the issue and help you out. Kindly send us an email at [email protected] including my name, your contact details and this feedback post in the email. Hope to hear from you.
Regards,
Zac
Sony Social Support
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a truck driver and unfortunately I could not hear anyone on this Bluetooth
No, I would not recommend this to a friendNope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed in this product. Static and tinny sounding. Expected more from Sony
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Highrisk, We regret to hear that your device's performance failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. You may may find this link helpful in using the headphones:
https://us.en.kb.sony.com/app/answers/detail/a_id/34513
~Ralph
Not good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my son and within a few weeks the messed up. They cut in and out.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mommy4kids, We're sorry to hear that your having sound issues with the unit. Kindly check this link out for troubleshooting steps to help isolate the issue:
https://esupport.sony.com/US/p/support-info.pl?info_id=1727&kbid=00097458&mdl=WIC400
~Ralph
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the earphones is losing and keep flying every were is not safe
I would recommend this to a friendUnimpressed lousy headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not worth the money. I’m going to return this product.
No, I would not recommend this to a friendOk headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were just ok. I wasn't completely happy with the sound.
No, I would not recommend this to a friendDo not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They only work for 1 phone. The cords do not stay in the slots they come out.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JaRae, thank you for sharing your feedback about the unit. I will have your feedback forwarded to the relevant department as we always looking to make Sony better. Once again, thank you. Regards, ~Erin
Did not hold good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product didn't hold up to work where you sweat a lot.
No, I would not recommend this to a friend