Customer Ratings & Reviews
- Model:
- WIC400/L
- |
- SKU:
- 6029026
Customer reviews
Rating 3.9 out of 5 stars with 2180 reviews
(2,180 customer reviews)Rating by feature
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Easy to use but very very noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got that product at a good price but sometimes u get what u pay for. The noise in the background while your talking is very annoying
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Head set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I plan on returning due to the poor reception hearing others talk as well as they can't here me.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
There are cheap me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the brand but this product is not so good I wouldn’t recommend it The mic is not good and the plastic feels really cheap
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Angelica! We regret to hear that it failed to meet your expectations. We value your feedback and we will surely take note of this for the betterment of our products. ~Ralph
Rated 1 out of 5 stars
Sony bluetooth
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People were having hard times listening to me when I connected to the bluetooth. My voice was echoing.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Save your Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with the hopes of it being good and the added bonus of not always having something in your ear. Sound quality is bad on both ends.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working properly after 3 months. I can barely hear anything now.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
I expect Better Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont really like it...poor quality...never use it as a bluetooth...you can not hear the people .
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
It sucked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By the end of the week of purchase the right side didn't work. I was surprised because Sony is a good brand. But not with this item.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Read before buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When walking the sound on the other end is muffled. Sit still for it to be a clear conversation.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Worked for Four Months
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about four months then stopped. Purchased Bose to replace it.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used other wireless headphones and these were the worst by far. Returned them within 14 days!!! Would never recommend them.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Panthermom12, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron
Rated 1 out of 5 stars
Stopped working after a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return these after a month. Don't know if something was wrong with battery but was not able to charge them again.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Owner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They broke only after 3 weeks had to go back to store and get new one.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Weak microphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to pretty much yell for the person on the other end to hear. The microphone is very weak in this headset.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - White
No, I would not recommend this to a friendRated 1 out of 5 stars
EWW!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I splurged on these spending $60 only for the set to have the worst mic ever! I will be returning immediately.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - White
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, MetalBarbi!
Thank you for sharing your feedback about these headphones. Sony takes into consideration all feedback to improve the performance and quality of our products and services.
Regards,
David
Rated 1 out of 5 stars
Very poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality in volume in earpieces also mic very poor quality. Surprising sony usually has great e lo electronics
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When you're on the phone talking. The other person can hear all the noise in the background. It is just not a good product.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Raw1, thank you for sharing your feedback about the unit. I will have your feedback forwarded to the relevant department as we always looking to make Sony better. Once again, thank you. Regards, ~Erin
Rated 1 out of 5 stars
Not a good headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After half an hour of use you have to connect the Bluetooth again. This is not actual sony brand. I do not recommend.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are horrible. The quality is terrible and other callers cant hear you on it.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You would think the quality would be better. They don't last and you will have to return them
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friend






