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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,180 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Head phones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work pretty good. My husband wears when mowing. If he sweats, sometimes its too much and they'll stop working. Makes buying the warranty an excellect idea.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony C 400

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is clear and crisp with a nice bass. It does shut down if left unused for more than an hour. It does not alert you when phone is left behind.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the sound quality and the ease of using this product. It's been very durable and really fits my needs for communication and music listening

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear keeps blowing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as my previous ones one ear keeps blowing out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid Athletic Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid weight and sound. Feels secure around neck, the retractable cable is cool but could work a little better. Great product overall

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones are 'A+'

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were better than I thought. The fit nicely and the sound was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It's OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for alittle over a month,they sound good, just when you touching the headset, while you're on the phone, sounds like you're messing with a hand held microphone...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Returned, cannot change vibration features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a wired Sony bass headphone with no problems for years so I thought I could try a wireless one this time. A lot of Cons: The vibration feature cannot be changed, or at least there's nothing in the instructions on how. When receiving a call, the sound and vibration (which happens at the same time) cannot be put off, even by clicking the sound button on my phone, which normally will silence the ring tone in case I'm not able to answer the call. I work in an open space therefore this was not working for me so I returned it. Another issue; when answering a call, the other person couldn't hear well what I was saying. Third issue, volume for the music is very low. Fourth, in order to charge it, cable has to be connected to a computer no a regular outlet. Only Pro is that the battery life is very good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my aunt-- they were easy to set up! The sound is great for the price! The battery life is great as well (only need to charge them once a week.)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Gave as gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift to someone who is in college. He takes it almost everywhere and enjoys it very much. Sound and battery charge life is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfort and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these comfort head phones...my first blue tooth ones. Clear comfy listening.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Perfect for what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Sony-C400 headphones for walking. I find them comfortable and easy to use. A great product for the money. Would I recommend this product.....absolutely!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Delicate

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable is bit delicate otherwise it's a good product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and range. Bought these for my wife and she continues to be enjoying them as she experiences them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio. Although the after awhile, I had 2 replacement it with another because of overuse. 1 of the earbuds went out, but that's normal with every day use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great for Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Sony fanatic, and these were purchased for the sole purpose of work. They are light and comfortable. I have the Sony 1000XM2 and I use these when I don't want the extra weight or attention.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for single applications

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality on both sides of telephone calls. Works well for music also. I just wish that it would connect to more than one device at a time like my previous set did.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for a hands free headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work and travel alot so I love having these. They are very convenient! The sound on these are wonderful and I love the way they fit around my neck.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with these earphones. They are wireless, and very comfortable and the earbuds stay in place. Works using Bluetooth via my iPad.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought these for himself but unfortunately he did not like them. They were not loud enough for him. But if you don’t need anything extremely loud then they should be good.

    I would recommend this to a friend