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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,180 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bought them as a gift for my wife. She loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them as a gift for my wife. She loves them. Sound quality is good and they hold a good charge.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, husband likes them. Easy to keep up with because of the around the neck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 400

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love them I’m so sorry they are discontinued! I can’t find earphone I like.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound has great quality and the comfort of the ear piece.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music but for TV the voice is off so thats why I gave them a 4 Star. If your looking for earbuds for music I would recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s super comfortable around my neck and has long last battery life Would recomend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Above average

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like these Sony ear buds. They are no Dre Beats or Bose, but they hold their own. Sound quality is clear. I recommend them.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Handy when driving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. It just makes a sound and then shuts off, even when you get back to being close to the phone it will still shut down.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ok for the price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not the best pair of wireless headphones I have purchased but for the gym they are fine. Bass is a bit lacking but sound is good overall.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wireless headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received for Christmas and it is great. Fits comfortable and was very easy to set up. Sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are much better than expected. Ease of use, sound quality, value, and durability.... all great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Headphones review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good comfortable headphones.Also they last a really long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment i could have ever made!! I am highly satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound is good, controls not as good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls don’t allow for fast forward (skip to next song) or reverse. Pretty basic unit, but the sound is good. Ok for the least expensive option.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good . And the battery life is also great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects fast, the battery last's all day & headphones are really comfortable don't fall off

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far limited use however sometimes crackles. It’s very comfortable to wear. No real instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Deducted one ⭐️due to uncomfortable earbuds. Sound and ease of use is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Fantastic battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t liked the cords, I thinking’s it should be better designed with the option to pull it and getting inside. Works perfect for any android but for apple you can’t silent totally using it’s own buttons. If you have iOS system is better to find something that works properly for it. Besides that: The battery life is really awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Captain!

      We appreciate taking the time in writing us your review of your headphones. Rest assured that we will passed this onto the proper team for consideration. Thank you for choosing Sony!

      Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    comfortable to wear, sound clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear, sound clear, and Bluetooth pickup was easy & quick each time I turn on.

    I would recommend this to a friend