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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,180 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works great if using for music. Call sound quality good but not great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not good for phone calls.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music was nice and loud. However my main reason for purchase was hands free use. No one could hear me on phone calls but when it would rub against my shirt it was noisy to myself and the person on the other end. Returned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset it's very convenient and had a great sound to it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift for a good friend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this produce for a friend who constantly works out at the gym. He loved it so much and I gave a gift receipt and he ended up keeping the product! He said it was great quality and he stopped using the brand he was. I am so happy I made a great purchase for a great friend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and excelate performace and ease usability.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Nathan!

      We’re glad you like the product! Thank you for choosing Sony!

      ~Zac Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work and casual listening, not great if you’re exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, lightweight comfortable. Very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Sounds are very clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, batteries last all day. Hugh your body and easy controls.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product easy to use and lightweight. Do not scroll headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good but with issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. The volume controls are easy to use. The sound in the right ear stopped working after less than thee months of use. Hope this is rare and not a common occurrence with this model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my girlfriend. Decent sound quality for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great but has flaws

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and sound hate that it wants to almost force connect when ever you wanna use handset or car stereo with and iPhone not sure about android

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A good buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Sony ear buds for my son in law for his birthday. He likes them very much. He is a runner and said they work.perfect. he also takes them to the gum to work out. Has not had any troublewith them. Uses them in the cold weather and no trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was good. Listening to music and hearing the caller was good. The problem was No one could hear me talking. I was disappointed as I have always loved sony products. This one however fell short of my expectations.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the price ok sound Bluetooth connects fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as gift. Great price no complaints so far. Need to fill space

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Only good for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music , but not the best for handle free communication no noise cancellation u hear everything surrounding sounds like they amplified back in your ears very annoying ! I know Sony can do better than this......

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It does what it says it does

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It it worth the price. A little weird at first hard plastic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Long lasting battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love theses headphones. The only thing missing is a skip button.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for a full day of work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a wireless headset with long battery life and great range for my work day. Was not disappointed with this set! I get two solid days before needing a recharge and can move freely through the house with no loss of connection. An the price point really helps as well.

    I would recommend this to a friend