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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,180 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    use them every day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are comfortable and work great glad that i bought them

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great headphones,but do cutout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv the headphones however they seem to cut out quite often

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    love the run time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, all typical issues with this style of headphones. very few drops and cut-outs, old LG pair constantly cut out. I plan to buy a second set for work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Was good but not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to connect but i was looking for another

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and comfortable tips for small ears

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish they lasted longer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked perfectly with my Galaxy S7. They last me just about a year before they started vibrating at the gym and would not stop. Thought they were going to catch on fire or something, I tried everything to stop the vibration and save the set but to no avail. I had to break open and cut wire to stop.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them. The sound is great and I like the color.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for listening, not for talking.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these for listening to music, movies, anything on my phone. But they do not work for phone calls. People on the other end say they can hardly hear me, that I sound very distant or like I'm across the room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best head phones ever!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my husbands tbird pair of these. He is a delivery driver and they have such good sound and are so clear. Nice sturdy neck band but it is not too bulky. They are perfect and for an affordable price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the amount of hours of charge. Lil snug on the neck.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't fit comfortably around my neck. Its kind of irritating. I had the cords. It should definitely be retractable.the sound quality is great. I expected more for the price and from Sony as a brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    voice quality is good , sound quality is very good ,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bluetooth is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and no more tangled wires. Thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Long Lasting Entertainment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 20-hour battery life was a big selling point for me. The phone mic leaves a bit to be desired as it picks up much of the background noise and can be heard by anyone on the other end. overall good product at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best bang for your buck with 20hrs battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re standard Bluetooth head phones, but The full 20 hrs of battery along with the price is why I’m giving these headphones 5 stars. Don’t get the new version, they don’t have the same battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for an inexpensive pair if cordless ear buds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good-sound for an inexpensive pair of wireless ear buds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great deal for Sony!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set works great! I only wish the buds had magnets. Otherwise, the sound is pure and clear, so happy there is a vibration mode on and off too. Great deal for Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    my husband LOVES

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my husband, he loves them! they work so well. after having them for about 2 years, they have seen better days, but he's still using them, he's taped them, but they are still working! he's hanging on to them till they die!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset has good sound quality. Works well with phone.

    I would recommend this to a friend