Customer Ratings & Reviews
- Model:
- WIC400/L
- |
- SKU:
- 6029026
Customer reviews
Rating 3.9 out of 5 stars with 2180 reviews
(2,180 customer reviews)Rating by feature
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these . They hook up easily and I hook them up to everything in my house. My tv, my phone, my iPad etc...... Then I can go anywhere . I never lose them and often forget they are hanging around my neck. Good price and excellent sound!
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - White
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to use with my tv I’m a bit hard of hearing and this allows me to control my volume without bothering everyone else in the house. The device onced paired up -always links up and recharge works easy and long time between charges
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Comfort
Rated 3 out of 5 stars
Great for talking on the phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how you don’t know or feel that it is behind your neck and can talk on the phone while charging your phone. But, as far as listening to music, I do not think it is a good headphone.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Superb performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this device 4 days per week and only need to charge every 2 weeks. Automatic shut off while inactive. I can walk up to two rooms away and still have an excellent connection. I like that it alerts me with vibration with an incoming call.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a class A driver so I need something with long battery life. You get about 15-18 hrs on these, they are king for consuming media. They are terrible for talking on the phone, but for the price and long battery life. They are still the best option.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend Rated 4 out of 5 stars
Noiseie bug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like them because thay did not contrack in and out and you heard all the noise in the back ground . i did not like them thay wad too price 79.00 dollare ans the next week and half went back in the store and thay wad49 dollars.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friend- Cons mentioned:Volume
Rated 3 out of 5 stars
Not made for TV use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted the convenience of ear buds instead of big ear phones to listen to the TV. Need higher volume due to hearing loss. Would not go loud enough.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. I have tiny ears and most headphones won't stay in my ear. I highly recommend if you have the same issue. Plus the sound is awesome. Its definitely worth it.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Love them
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Bluetooth!! The are really comfortable. I always use them. The only thing I hate is that I am always losing the little rubbers other than that I love them. Easy to use
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - White
I would recommend this to a friend - Pros mentioned:Weight
Rated 3 out of 5 stars
They’re ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product overall is ok. The material feels cheap. They are very light so you do not feel them on your neck. I don’t like that the ear buds hang as they get hung up in everything
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
A good economic head set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this headset for a few weeks now and really appreciate the quality of the sound. I use it on a Samsung tablet and an Dell laptop. Easy hookup and operating for me. Just what I needed.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a well made set of earphones. I’m a construction worker so you know these have taken a beating. So trust me when I say “well made”. The battery life is a plus! It says 20hrs and it has lasted me a couple times too that!
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend Rated 4 out of 5 stars
Headset Purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello its Mohamed got this headset from Best Buy at Shady Grove Gaithersburg,MD Karen helped me out to pickup my Galaxy watch and help me find what I needed I am thankful for her help Sincerely, Farbod.YazdaniSarvestani
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Happy with this purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are easy to keep trap of. Easy to operate. Sound quality good. Need to move mic side of gadet to the right side of head during driving, as seat belt rubs on the microphone.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
life saver
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I USE THIS FAITHFULLY FOR MY PHONE CALLS WHILE WORKING AND WHEN I GO ON MY DAILY MORNING & EVENING WALKS, SOUND Quality is excellent, charging time is also wonderful. Great product
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you looking for something keep the battery more than 13 hours go for it .after 2 years still working like brand new and never had problem with it. Very satisfied
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Shosho! That's great! Good to know that you're having a great time using the headphones. Thanks for choosing Sony. ~Ralph
Rated 5 out of 5 stars
Great headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Love them!! Love that they are wireless. Can't lose them.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best headset out there
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headset ever I use it instead of my big noise canceling Over the ears big ones I bought ! Easy to use , carry charge , operate and the sound is awesome Buy them
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great tool for business voice communications
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way this holds a charge for a very long time! The vibrate feature is awesome to let you know you are getting a call without the earbuds being inserted. Glad I lost my old one so I could have this upgrade!
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery lifeCons mentioned:Connectivity
Rated 2 out of 5 stars
Not the best but they’ll do.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay sound quality and great battery life but the music skips or seems to disconnect from the headphones pretty often.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Jserpas!
We regret to hear this issue: You can resolve this issue by following the guidelines below:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wi-c400/articles/00097458
Regards,
Jay






