Customer Ratings & Reviews
- Model:
- WIC400/L
- |
- SKU:
- 6029026
Customer reviews
Rating 3.9 out of 5 stars with 2180 reviews
(2,180 customer reviews)Rating by feature
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
These earbuds were very good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony ear buds worked very well. I liked the volume control right on the side. Other earbuds require you to tap on the ear which is very annoying. The price was good. Pairing with my Dish Hopper is very easy.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - White
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Partner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I have used for the in the last 17 years of many different brands over the years.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend Rated 4 out of 5 stars
Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones was good, but I did not like that it was stiff around my neck. I wanted them to be loose like the Bose. I use my headphones all day for work and I really need comfort.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - White
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Senior citizen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it is fantastic. I do not have to worry about losing it. It connects to my computer, and I have no problem hearing it very clear. I have no regrets.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - White
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Just What the Doctor Ordered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great!! needed them for a specific airline which did not have jacks for the i-phone; thus i purchased 2 laptops where using these made life simple
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Phone call audio quality is terrible
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thing I like least about it is the audio quality during phone calls - it's terrible! Non-phone call audio quality is just fine, but not good enough to justify the price. Naturally, because of how it's designed to be worn, it doesn't stay in place well if I'm moving around a lot while wearing it (doing yard work, etc), so I can't downgrade it too much for that - it should be obvious that it won't stay in place well.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Excellent Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this headset. She uses it every day to and from work and also while she is at work. The Sony is pricey but is well worth it.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend- Pros mentioned:Battery life
Rated 3 out of 5 stars
Did great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work construction so im surprised they lasted over a year, good sound and long battery just needed a lil more durability and it is a 5 Star
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Great headphones but not for hard wear and tear.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They aren’t retractable so I couldn’t keep them as I work outside in heat every day. Great sound quality just not what I was looking for.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife and she is really loving this headphones. I will reccomend it to all my coworkers at the construction
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend Rated 4 out of 5 stars
Good sound and controls
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controls are good and easy to use, but the design is cumbersome, as the band gets turned to the side frequently, and the earbuds do not retract. Not bad for the price but would not buy again.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Excellet battery life and sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery on these headphones will lasts for about 9 hrs. They isolate noice better than stock headphones. Bluetooth range isn’t great, I can place my phone on the table and move around freely. Also, great for the gym.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great for motorcycle riders.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in order to listen to music while riding my motorcycle. The size of the buds is perfect and the sound quality is amazing.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend Rated 4 out of 5 stars
Very good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these, one for each child. It fits one of them perfectly and the other I had to return for a different model that sits in her ear better. I recommend getting earbuds at Best Buy where you have the option of returning them if they don’t fit well.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound! Cheap price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Bluetooth headphones for the price. They sound better than my beats and AirPods. Seriously! They’re just not as attractive but function really good in terms of sound.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
My favorite Bluetooth headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my favorite Bluetooth headphones. They are lightweight and have very clear sound. I use them for talking on the phone and listening to music.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - White
No, I would not recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Great for an active life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it in the water exercise classes jogging or walking the dog they are comfortable around the next and sound great
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - White
I would recommend this to a friend - Cons mentioned:Volume
Rated 3 out of 5 stars
I am happy with it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are good but the voice does not go loud enough I would like it if I could make it louder and they spin when you are doing things like crosstraining
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Very Convenient
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an impulse buy and I'm happy I got it. The battery lasts super long on these as far as talking on the phone goes. I haven't used them to listen to music yet.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life
Rated 2 out of 5 stars
Try before you buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony generally has amazing products, but this one might need a bit more time in development. The neckband is very stiff, not large enough for most people, and sticks straight out in front of you when wearing them. I didn't even bother listening to them as I knew within the first 30 seconds that I'd never make it a day before returning them. If these do fit you, the battery life looks to be fantastic and it is one of the few aside from LG that have some sort of cable management.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ElementPB,
Sony takes into consideration all feedback to improve the performance and quality of our products and services, we're always looking to make Sony better.
We appreciate your time sharing this feedback.
Regards,
Zac






