Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,180 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good, and the battery lasts a lot (not the 20 hours it offers, but if it lasts 14 hours continuously.) I think it is quite and it helps a lot. It connects very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this ear phones. Clear sound. Easy use. I have bought several pairs but only because I keep losing them. Lol. Ear phones are very dependable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works great in QUIET environment..sucks in noisy.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mixed feelings on this product. When using the individual on the other end of the phone can hear EVERYTHING in the background like other people talking in the office or any other background noise. It becomes frustrating for them and am often asked to get off the headphone. I can hear them clearly BUT they hear too much of everything. I think this is great to use in a quiet environment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for walking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time for wireless earbuds and there were so many to choose from, this wasn't an easy choice but the best one for me. Clear sound, easy to use and not cumbersome at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony c400 head phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, the sound its very good. Its easy to pair with your divices, I have a iPhone and Samsung that I have pair it with no trouble.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay but not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on sale and tried it (have iPhone 7 so no headphone jack). Sound was okay but Bluetooth was terrible. The other party could not hear me well (not bearded or long hair). Returned it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these headphones for our oldest daughter and she loves them. They are half the price of the LG's and Air Pods. I gave them 4 stars because I am a little worried about the cords not being protected or retracting.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been going threw a lot of head sets these seem to hold up for what I need them to and great sound I usually go threw a head set a year so we will see if they hold up.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Stay in PlCe

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These paired easily with my tablet. The behind the neck works better for me when I use the weedeater

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tango

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones. They are easy to operate. I love the sound quality. I can push a button on the headphone to answer my cellphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive headset for daily usage. Nothing to fancy but delivers decent sound for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Does the Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift. I’m satisfied with the sound and quality of my music. I don’t talk much but for the most part I don’t have issues with someone hearing me while speaking to them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love the support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last pair of headphones similar to those kept falling off my neck because it was too light. This pair hardly moves even if my neck starts sweating from cycling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Bluetooth for the price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a great place to shop for all your electronic needs. We have purchase TV,s , and surround sound systems that have been well beyond our expectations. We are very happy with our selections.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great headphone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so good and light weight that I don't feel it around my neck. It is so useful to me that i can listen to my music even my mobile is in charging and take my calls too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Cool Headphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a present for coworker. Just want to make sure it will be able connect with whatever device you'd like it connected to. Coworker was still able to use with another device so still good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent headphones. I like them a lot. They are comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid Choice

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had them for a week but so far I'm very satisfied. If they last more than 2 years, that would make them the best Bluetooth/wireless buds I've bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TO DATE!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Significant other works in the medical field locked up in a room mostly by herself or delivering medications to certain parts of the hospital so she uses headphones to listen to audio books and Podcasts...so anyway we went thru a few pairs of BT headsets including the LG line ups and went thru 3 LG headsets they just dead out stop putting out audio but would still be on and connect so we swapped over to Sony.. According to her the BEST so far they last the whole day on a full charge from 7 am to 9pm in use or on and no issues. I will be getting a set for my self soon when my current LGs go out too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice wireless headphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After few hours of charging, I enjoyed it better than regular headphone. Only bad is , if the phone is low battery.. make sure keep it close distance while it is charging because of the distance on both devices.

    I would recommend this to a friend