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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,180 reviews
  • Rated 4 out of 5 stars

    Sony does it again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He's a really nice for the person on the budget. The main feature I like the most is that they vibrate when you get a phone call.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My ear plugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one kept in keeping in case something happens to my first one that I use everyday. I like it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my dad and he wears them everyday for work and I can say that he can’t live without them. He loves them and was very happy to get them as a gift!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Never go Wrong with Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Sony, they never disappoint. I work outside and these are perfect. Great clarity for talking on the phone or watching movies or listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound for music not great when talking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok headset sounds good when playing music. Sound when talking to someone is not so good. Background noise is very bad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Had to buy new ones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked good but for some reason the right ear bud stopped working

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but bass lacks and not very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is okay if you just want a Bluetooth headset for work and stuff but if you really love music and want to feel it and love the music then these are not for you. These are more for the budget friendly entry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Connectivity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable quality, no bass for music but really good for audiobook. Turn it on sometimes Bluetooth it wont connect, sometimes sound like you listen to car CD-player and hitting road bump. I don’t see my self pay premium price for any Sony products with my experiences Bluetooth earphones(conection problem), cellphone(poor signal, and lot of bugs on software).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headpiece with hearing aids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has hearing aids and still struggles to hear tv if the volume is okay for me. These are great answer for him and work great. Love the technology!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these wireless headphones. They are comfortable and they stay charged for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as a gift and great product for the prize. Very pleased with purchase made - I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear sound and easy to connect. The only thing I miss is that I cannot attach more than one device at the same time, i.e., ipad and cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best set I’ve tried so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best set I’ve tried so far. I am a Sony guy and these headphones are what you would expect compared to others. Very clear with no echo for your conversations

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is very clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with these head phones I work for a landscape company and they over power the mower noise leaving nothing but music very good set

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality ever!! A bit tight around the neck however, they definitely won’t fall off!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for use indoors. Noise cancelling feature is not great when I am out & about on the phone people cannot hear me & I usually have to disconnect. So it's good if you want it just for listening to music or talking on the phone around the house. I would. Ot recommend for outdoor use where there is moderate background noises.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new headphones and these were a great buy. Look for good quality but not crazy expensive. Happy with how good these work and the sound they make.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. I wear while doing work around the house and while exercising and they stay on!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product and I am glad I purchased it The only thing I dislike is unless you have your mouth close to the mic, the other person can not hear you well when on the telephone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is a great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to use for calls when working, and it works exactly as needed! I even bought one for my account manager to use as well. Great buy.

    I would recommend this to a friend