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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,180 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work industrial a/c and these headphones are great the sound is good and the range on them are magnificent overall best headphones I’ve had

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range of this Bluetooth is awesome. Battery life is very long and standby battery time is awesome.. You should have one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it works ok but not as easy as the LG I hade befor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my LG similar style. It works but not with ease as my other did. This was in my price range or I would have bought another LG. For the price it is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan of the design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for another pair of headphones to replace my old ones that had broken. Maneuvering the headphones in and out is annoying. Previous pair (LG) were retractable. Only one set of buttons for volume and forward/repeat. So you have to hold it down for a few seconds to skip a song, which can be annoying if you need your hand back quickly. They work, and they weren’t ungodly expensive, but I wouldn’t buy them again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good performance for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item on sale per the sales accociate recommendation. Ok performance but wasn’t very expensive. Not as many features as the LGs but they don’t last. Only time will tell with the Sony’s

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio for the headphones and no to expensive. This my 2nd pair beca I lost my first pair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hoping for more

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping these were the retractable ones, however they are not. They were good for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent but not worth $70

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People really couldn't hear me that good. Good battery life

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iffy headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't happy to have bought these. Best buy employee helping me said they stopped making the headset I had. Which is a lie I found one a day after I bought this. They immediately disconnect from my phone if I'm too far away & does not reconnect. Mic is too sensitive it picks up everything including me moving. Not worth what I paid for em. I paid for the name not quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great ear phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great year phones to work with. Use them every day at my job, and the battery stays charged. Well worth the look honey that I paid for them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    NHFJHT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT TAKE A LONG TIME TO DIED SO GO OUT AND BUY A PARE

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear, easy to use. You can block out background noise. I listen in bad a lot and I don’t have to hear the tv my husband watching

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earphones I ever had. This is my second one, the first one last me 2 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but I suggest you get the the warranty I used them to run and talk and well less then 6 months I had to replace them for a new pair cause the battery went out in them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So easy to use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work so well, I rarely use my phone without them. Never have a hard time hearing even in a crowded room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and ideal design for walking, while listening to my audio book.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Canonball

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 17 year old son loves these. Uses them for school and never loses them. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the dollar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Clear sound, What’s the money. The quality is high tech, best dollar spent in a minute.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, I’m very Happy with this Sony Headphones, I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Sound quality is good. Use them for listening to music and talking on the phone to be hands free.

    I would recommend this to a friend