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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,180 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Decent sound quality. Get Geeksquad and only pay full price once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've improved the wire connection to headset, use to always short out one earbud. Only reason didn't give 5 stars is bc volume buttons are hard to tell which is which.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid earbuds!!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these over a year ago and they have held up great. Solidly built. Easy connections. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not retractable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sounded great but ended up returning them because they weren't retractable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Sound quality is great. I just wish the earbuds were retractable. Otherwise, I really enjoy using them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s worth it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound so good I was surprised how well they sound what a bang for your bucks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for what I paid for but has held up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent Bluetooth headset. The only thing depends on some areas it cuts out every 15min but at work it never cuts out. Overall it does perform for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphone to death. My old ones woul always get snagged on something. And the last for about 40 hrs which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Basic +

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves it’s purpose +. Decent sound quality for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Volume on hesdset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hearing is very low with volume turned up on headset and your mobile device

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound and bass!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fidelity of the sound and the basses, the clarity in the voices and the effects in each music track is impressive!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Okay...not great on sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the comfort of the headset but the sound quality now what I expected for Sony.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Uhhhh Standard quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey I’m all for Sony, I’m personally a beats kinda guy but hey you know. My only issue is the lack of coverage on lost and/or stolen products....... I’m conclusion, do better

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its light weight but the calls go in and out from time to time

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend, an ex vet, is hard of hearing. i showed him how to use it with his phone and he loves it. next we need to get him a tv transmitter so he can listen to tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice Bluetooth device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset but it could have been made better but for the price you can’t complain.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good till it wasn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these sound was good but they just stop working only had them foe a few weeks

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these as a gift for mad, and he absolutely loves them. my dad has gone through so many of these bluetooth headphones but this one still works and is very good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music to my ears my friends!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I needed at work. Perfect sound quality. I love my Best Buy! Always have exactly what I need! Thanks, Mo

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! They were a gift and recipient seems really happy with them

    I would recommend this to a friend