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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,180 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disconnected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset constantly disconnected from my phone and if it didn't disconnect it would power down or go into sleep mode this is how I assume it has such a long battery life but I would rather they have a shorter battery life then to constantly have to reconnect

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Studio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because it sounds great ! Also great around the neck .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my dad who is a truck driver and he loves it. Easy to use and has great sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sound battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are awesome light weight awesome sound great Bluetooth distance and longest battery life available

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work Earbuds do the trick

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound. Great Price and they don't fall out and get lost!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, can hear clearly when listening to music or talking to someone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these wireless headphones!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great! They are easy to hook up to any bluetooth device and even easier to use! Love them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these sonys I love the battery life works great no problems

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greatgift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mother, she loves them. Uses them while she's cleans!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect fit and excellent sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit in your ear, comfortable over your neck and excellent sound for a good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality. There are some times where you can't hear very well but it is useful for the days I forget my expensive pair

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well although

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard static a lot I. The beginning I even dropped this in the rain but it still works well if u turn it up there is that static noise too it’s better than my LG

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them!! They are Noise canceling and a pair of the best headphones I bought so far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty girl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Product my husband can hear me a little better now when he's on the road.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does what it needs to do. With heavy use my previous one broke in about 6 months. I hot the warranty this time which seemed like a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the sound but disappointed with microphone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for the purpose of great sound and ease of use. They have provided both of these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound from this headphones, For future use get the white brand, so it will easier to find!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. The product construction is good quality plastic, feels comfortable to hold. Cable is strong.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good for a while

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then stopped syncing with my phone. Can't get to work anymore

    No, I would not recommend this to a friend