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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,180 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    wireless Sony c400 headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands free behind the neck earphones. Nice sound and they work great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great ,battery last 16 hours ,the only issue is the sound ,for the price it can be louder

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice good quality headphones. They have great sound as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and comfortable to use, sound quality is average i use for calls only for me they are best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to use. Connects easy can hear even with weed eater or lawn mower running.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are exactly what I needed and prove the quality that Sony promises with their products.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love this headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headphones are very useful, the charge is very durable, the price is accesible

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is simple, yet comfortable and the battery and sound quality is really great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great. They’re easy to use. I often forget I have them around my neck. Hey are easy to pair to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Purchased as a gift for my wife. She absolutely loves them and uses them when running.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues. Can’t connect to my new iPad for some reason.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight clear sound.What missing a button to press the ear plugs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality at a great price and functional. No need to spend any more on those fancy other brands

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones on the market..easy setup and you can hear everything ..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones are great for all activities. Easy to use and the sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bang for the buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is a good buy for the money. Good sound quality overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My favorite BT Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck headphones in my opinion. Have been using sonys all my life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony wireless C400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This around the neck headphone is perfect for your everyday use. The only thing is the earbuds are not magnetic to go back and will dangle

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Heads phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best the changes stays till 12 hours they are really good just love them !

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a little rough on Bluetooth headphones but this one seems to work out great .

    I would recommend this to a friend