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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,180 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Hard Phones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head phones are nice since it stays around the neck less chance of loosing one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good. The sound is fair. The battery doesn't last long

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it great for anyone in the family . super confortable too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product used for a variety of reasons on day to day

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price.. Battery last long. Quality is ok

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to use and good in comfortable recommendable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how light weight and comfortable this fits around the neck and also in the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best in high quality products. very satisfied with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for a year now in rain, sweat, sunny day. still works like new.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones great sound and quality it conveniently fits around you neck

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good for price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for price. Not the best, but great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    #1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great, amazing, Good Quality I like it the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanted to talk on phone hands free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the price and performance of these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones have good quality for the price. The sound is clear and works greats with my iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected quality with this set of headphones and I was not disappointed. An excellent buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all very well this product is of good quality and the store is the best I love it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Less quality than expected for the brand/price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as a touched the hard plastic neck piece for these earbuds I was disappointed. I was trying to exchange a similar body style pair of noise cancelling Insignia buds that died on one side and I went with these because they were comparable in price (even though they are not a noise cancelling model).every easy to connect to my phone via Bluetooth. However, every call I took, people commented on the bad sound quality. I couldn't be heard well on any of the calls I took and there was crackling during the calls as well. Every time I moved I could hear the plastic touching my clothes, hair, etc in the earbuds. The earbuds do not retract. While listening to music was also hoping for it to be a bit louder. I used them a few hours and took them back later the same day. Very disappointed in the quality for the price and from Sony.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from wired headphones. These are so much better. Good quality for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for workout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mainly to use during workout and it works as I expected. Great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, and what I most like is the sound and I don't have any cable from my phone.

    I would recommend this to a friend