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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,180 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. After a month it started to mess up. Ok for music.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work all the time, which is saying a lot for Bluetooth headphones. A little awkward with the wires but still okay.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are 3 times better than beats they don’t go out in the rain or when your workout

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Netta, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Al

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds Awesome. The battery has a long endurance!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony-C-400 wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve purchased to date. Clarity is unbelievable and excellent bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great hand free calling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well doesn’t drop calls, very clear, easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality product Surprised of the good sound quality and the low price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my daughter. She thought the sound was good but had trouble with the ear pieces staying in place.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds awesome. Better than most. And low profile.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are great headphones.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are great. The sound is clear and they easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Denise, we are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day! ~Earl Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good audio quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones. Rest comfortably on your neck and talk in style.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Ear phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product. Easy fit inside the ear. Great during a good work out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that you can change songs with them. The sound quality is really good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my husband. He seams to enjoy the product. Uses to go on walks and for work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice Bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very durable and sound proof. Comes with different size earbuds...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good head phones for construction to listen to music & recieve calls

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony C-400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I would say it's quite a bargain for the amount i paid. Quality product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Desta, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It delivered what it promised, it holds the charge for up to two days, works perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, I guess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, I guess. I don't have experience with which to compare. Friends tell me my voice level is good but background noises are louder than usual. I can hear fine ... Sometimes an conversation echo, though. I probably would not buy these again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very well and are quite comfortable. Wireless is a great convenience.

    I would recommend this to a friend