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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,180 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price love the battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this product... last long on battery and verry well built

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of these Bluetooth headphones. I’ve not had any issues with them and would buy them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are very convenient and make a good accessory for streaming music or talk radio from a phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on sale and I like them so far. They have a decent range so far and I'm hoping they continue to hold up to that.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Able to withstand a very active lifestyle!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at first the sound quality was good but after a while the quality degraded.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect headphones for jogging

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for jogging and cheaper than Air Pods.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Workable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the dangling of the earbuds, would be best being retractable. Other then that they worked great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    cool

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this device, I use it everyday and it hasn't failed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have very good quality and are worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound, it sound great when I listened to music.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music volume could be higher otherwise they are ok

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DAVE, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses this while at work so she can keep her hands free and still continue to work or talk on the phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweating can lead to issues. Lasted less than a year, one side of ear malfunctioned couldn't hear at all . 3x purchased. 3x same issue. Never again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds delicious easy to connect ***********

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones even though the base sound Is not as dynamic as other headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No problems with them at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones, has a really good sound and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to use. Long battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and lasts a long time and easy to use. Pairs quickly with device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of the reviews before I purchased these headphones. I like that they have magnetic ear buds. They are great

    I would recommend this to a friend