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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,180 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit nicely in your ear, reception is clear.great price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay for Music, but they don't support HD Calling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for awhile and really didn't notice any problems when talking on the phone until I switched carriers. Now that I have HD calling with Verizon and an HD capable phone, I am not able to hear people when using these during calls. It's very low, I'm straining to hear my friends and family. I researched the problem and found out that these are not capable of HD calling. That's very disappointing, but I'm glad I got the warranty on these because they'll be going back to the store for an exchange. I hate to spend more money, but what good is having all these cool phone features that I can't use because my headphones are old and outdated?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Comme ci comme ça

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok bout my wife perfer Tones. The most recent pair of tones was crap though, so we bought these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and works well. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    I am still doing a trial. But not sure yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headsets they are good because is a noise blocker and also are retractable. But unfortunately as I am in a call it does not allow me to navigate other pages or it disconnects my Bluetooth from my phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones love the battery life on these and one great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Ave light ..good hearing. Like how it’s retractable so you don’t pull

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the earphones/headphones are good, but the quality isn’t that great. For the price, however, it isn’t bad.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I like it's keeping charge for many hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend to buy this product it's nice and confortable!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is great I love it alot it's great for when I'm out and about

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awesome and the speaker works well even in a loud environment

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awesome and the speaker works well even in a loud environment

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphone for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone for the price. Quality is good as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight! Great earphones! Work great! Durable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then I expected! Great sound and easy to use and figure out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for my Granddaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter can’t have overheard earphones at school. These are perfect for her. She definitely likes them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bluetooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small footprint on my neck ..lightweight,battery still lasts 18 hours

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones have great sound for talking and listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! The quality is nice. And it's very easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    My headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music during and activities. They stay put and are comfortable but are extremely Horrible when it comes to phone conversations, l have not been able to complete a conversation fully while using these headphones. Not happy!!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Junior, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, David Sony_US