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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,180 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality. Great for music and talking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best head phones got so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the other more expensive i had before Sony is the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome gift for an awesome price. Sound quality is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for everyone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three of theses for me and my kids! Easy to pair and use! Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great isnide or in the car. down side to it . It picks up the wind if you walking or running

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This headphone is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this wireless headphone for my daughter and she loves it. She used everyday for her game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    was satisfactory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service. product worked properly right out of the box. so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Light headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it there light to wear, the only think they dont vibrate

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these wireless head phones. Work really well and are durable!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recomend for friends is really relable and saved alot of chargeing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice and sleek but unfortunately has to return it becos the ear piece part doesn’t retract back.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and easy to connect. Excellent value.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Work great. Long battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Long battery life. Easily connected to multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable for someone who has sensitive ears and great sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headsets

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the headsets for my mom. She is still using them and likes them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great but I wish they were retractable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best headphones of 2019

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones lasted me all day even while turned on

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost a month now and I use these everyday. These are great for mowing the yard or going for a run. I get mixed reviews from everyone as it relates to phone calls. Some can hear me, others hear every other word, and some can't understand me at all. I drive a commercial vehicle and need to have hands free while driving and doing my job. Do not like the fact they are not retractable as they tend to get caught on seatbelt, bookbag and other items I carry over my shoulder. They also dangle in my face if I bend over to pick something up which is another distraction all on its on. I would not have purchased these in the beginning but my other ones died and this was all that was available.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice Earphone for Sports!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get one for my younger brother and it seems like he likes it so much!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it when it was on sale, and i'm happy with it so far

    I would recommend this to a friend