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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,180 reviews
  • Rated 4 out of 5 stars

    Good headsets

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the headsets for my mom. She is still using them and likes them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for the job I have very comfortable and light

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost a month now and I use these everyday. These are great for mowing the yard or going for a run. I get mixed reviews from everyone as it relates to phone calls. Some can hear me, others hear every other word, and some can't understand me at all. I drive a commercial vehicle and need to have hands free while driving and doing my job. Do not like the fact they are not retractable as they tend to get caught on seatbelt, bookbag and other items I carry over my shoulder. They also dangle in my face if I bend over to pick something up which is another distraction all on its on. I would not have purchased these in the beginning but my other ones died and this was all that was available.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far a good set Bluetooth headphones set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a good step Bluetooth headphones good quality and great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I use it everyday ..... would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and connect with outstanding sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sync easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sync to my phone easily.. and whole a real good charge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great but I wish they were retractable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am happy with the quality of the Sony headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone are great to wear and have a good battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great beginners hands free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, easy to use, affordable and accountable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony never disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very decent for the price of them. Will buy again!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones for work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for almost 6years now they work real good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Bluetooth earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great syncing a has a long battery life synced to my iPhone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for hands free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is a good product except for the cords. They are a little awkward to get to and put away.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems and the battery last a long time

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Reliable and easy to pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony with another great product. Comfortable and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing.... What I really like about them is that they last 22h ..I use them all day and charge when I go to sleep.. and reapet..they are very durable.. ig to to the gym with them and play some basketball and they are still fine.. The sound Is awesome just enough meds, treble and bass... I recommend these to all my friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they are cordless. The headphones have good sound overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be 5 Stars if they had an adjustable setting on the volume that was easier to reach.

    I would recommend this to a friend