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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,180 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless Behind-the-Neck In Ear Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Great price, sound good easy to connect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchase the warranty!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Would not recommend unless they will stay on your neck all the time. Because there is no where to store the wires to the earbuds, wires are easily broken. Make sure to get the warranty!!! This is my second set

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient for those who need to be hands free. Easy to use. Mic is a little low.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is great and runs well on the motorcycle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love everything but the weight.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, but they are a little heavy when wearing in the gym for a few hours at a time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too Short for my Big Neck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good brand but the only thing that it was short for my neck.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WI-C400 wireless stereo headset is a good product!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shollin, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this headphones and i love the price of it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby loved these!!! They work great! Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.....son loves them.....great birthday gift

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd one in family got this for my daughter she Luv it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. My son says the quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and an awesome present for anybody.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Expect good sound from Sony but the design of these Bluetooth headphones are not a good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone is very to use. Voice is much better than others in same price range.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound for listening to music while walking

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very lifelike and it is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones easy to use great audio amazing..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are okay they work, but afterhaving LG headphones there is no comparison. They re very loud and you cannot answer the phone with the headphones. They are good if you just want to listen to music.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great in the middle headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has enjoyed the way these have worked for him in comparison to his old LG

    I would recommend this to a friend