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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,180 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and clear. The price is economical.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair with other devices. Worked well with my hp laptop and also my lg mobile phones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They broke the very next day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they broke the next day not a quality product a waste of money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for price sony is good on headphones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good quality for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the sound quality of the product, and it is very user friendly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice if it had a magnetic port to put the plugs in so they dont just hang

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the 24 hours of listening to music also great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best experience with these headphone husband love them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very well recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Bluetooth wireless headset, I strongly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones... Love Sony products... Thumbs up

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery last all day even two days great purchase!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to pick up noise created from turning my head, but other than that very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted for six months before the left ear piece stopped working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use. The “collar” can slip and rotate, which is the only issue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blocks out noise, and sound great. Connects easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Works like it is suppose to. Connects to Bluetooth without issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and connection. Battery life is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It sounds great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been better if the earbud can retract and not dangling all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine like every Sony so I’m happy with it sounds is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, and last a long time. Best ever!!

    I would recommend this to a friend