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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,180 reviews
  • Rated 3 out of 5 stars

    Basic Bluetooth Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was functional. There are no bells and whistles here. If they would have provided a place to secure the ear buds when they are not in use ( Like LG) they would truly be a great knock off and worth the price for sure.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it quick connected to my iPhone good price .thanks Sony

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for music or video. When using the bluetooth, the call is hard to hear and people have hard time understanding you because of all the background noise. You also hear yourself and your surrounding noise

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will recommend this headphones work great with my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great headset for what it’s worth. The price was right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife used it and was happy with it as it was easy to handle

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be a good purchase, but I don't know if it;s me or the headset, but the lack of range doesn't allow me the mobility I though I would have. I can't tell when they are off.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fitting in collar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It exactly fits on my shirt collars, easy to use and handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rather good quality for cheap price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass isn't anything to be excited about, but otherwise these are a good pair of headphones for the price. I use them while riding around on my motorcycle and they do a good job of reducing the wind noise while producing a good volume to listen to music with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom who's not tech inclined but the NFC tag made this super easy to pair and straight forward. For reference she has an s9 with nfc support. All she has to do is keep nfc on and tap it to the tag on the earphones to pair. Awesome got one for my aunt too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      You really love them, Fastberry. You chose what's best for your mom and your aunt. We are glad to hear your feedback. Thank you for trusting Sony!
      Vincent Sony_US

  • Rated 4 out of 5 stars

    Good starter wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good starter wireless headphones at a good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for driving and using for wireless conversations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defective product...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good for a short period of time ... Defective flaw in this product... After a few months of use they stop turning on & give problems ... Returned 4 pairs of these ..lucky I bought the extended warranty...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lower quality than I was expecting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm accustomed to Sony providing to quality any a reasonable price. This set is headphones is an unfortunate exception. The headphones pair with my phone, but the communication quality leaves much to be desired.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good choice for my husband who works outside

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound for wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound , makes work out great. Very good connection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair my son loves it.My son just got them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hold on very well for outside work nice love them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and very light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them and my only complaint is they are staticky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound abd comfortable to wear battery life is ok

    I would recommend this to a friend