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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,180 reviews
  • Rated 4 out of 5 stars

    Good item to have for the person on the go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good headset for new users that are on the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There a good cheap set of bluetooth head phones...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good set of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear and the Bluetooth range is quite sufficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my dad and he absolutely loves them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well on the move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you don’t have Bluetooth in the car.......

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Easy & Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't maintain blue tooth connectivity. Have to constantly reconnect. Everything else I like about it sound, controls, etc.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Work good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds no retractable.. other than that works good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good as a beginner wireless headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good as a wireless headset has static sometimes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest disappointments poor audio. Audio “stutters” a lot, I have had numerous other Bluetooth buds before but they have never done that. Also expected better tone quality for a Sony brand, not much for lows.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift well worth the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a Christmas gift and my mother loves it. As she uses it I cannot get give more detail yet every time I see her it is around her neck, so I'd say it works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost better than LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was used to getting the LG headphones but they were so pricey.Once the warranty policy changed on them I decided to switch brands and went with Sony.I've had to replace them once in two years due to the sound going out on one side. Other than that I love them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This worked perfectly and I really enjoy it. great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked perfectly and I really enjoy it. great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headset. They fit around the neck. I forget i have them on. Haven't really tested the battery life as i plug them in every night but they seem to last all day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it play good. I can list to my music good in it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helps hands free telephone use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a good help when you're busy, cleaning, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problems with this item. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vey usefull at work. Nice quality product!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and best voice I like this item thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent. They are fragile though. Remove them carefully after about 4 months one if the ear buds popped open.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for heavy uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have bought one of this product, and it worked only for 6 months after that time, one of the earphones stopped working, unfortunately when I realized of that already have bought the second one.

    No, I would not recommend this to a friend