Customer Ratings & Reviews
- Model:
- WIC400/L
- |
- SKU:
- 6029026
Customer reviews
Rating 3.9 out of 5 stars with 2180 reviews
(2,180 customer reviews)Rating by feature
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Too much of background noice during calls.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The "Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black" is good value for money when it comes to listening to music while traveling, however, it is not so good for calls. My team members used to always complain of the background noise when I would speak up. Thankfully Bestbuy has a very good return policy, so I returned it and upgraded to "Beats by Dr. Dre - Powerbeats³ Wireless - Flash Blue".
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
don’t last
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these were great at first but stopped working after three weeks
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friend Rated 3 out of 5 stars
There are better option for call quality.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was good. Lacking in the call department. People on the other end of the call could hear the background noise more than your voice.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friendRated 3 out of 5 stars
Bought this for kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hoped the kids would use these so I did not have to listen to obnoxious you tube videos all night, youngest child not using them, resorting to cutting off you tube privileges.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend- Pros mentioned:Battery lifeCons mentioned:Connectivity
Rated 1 out of 5 stars
Good charge time but worst connection
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good in battery but the worst in connection. Always get disconnected while using. Horrible.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really couldn’t fit in my ears. The sound is ok however. Just wish it was a little more comfortable.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - White
I would recommend this to a friend Rated 2 out of 5 stars
Needs better battery life
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would t recommend these simply because of the battery life. Plug them in to charge them take them to work and then by the time I go to the gym in the afternoon somehow the battery is down to 60% and then die in the middle of a workout. Might as well leave them at home if they aren’t going to be connected to a charger up to the second you use them or if your workout is longer than an hour. I’ve put up with it for this long but decided to write a review. Get Skullcandy if you have the option.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Vince!
We regret that these headphones did not meet your expectation. We recommend following the suggested steps on the link below to isolate the issue.
https://helpguide.sony.net/mdr/wic400/v1/en/contents/TP0001513176.html
If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Erin
- Pros mentioned:Battery life
Rated 2 out of 5 stars
Ok product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the sound quality was poor and they were not comfortable to me. The battery life was great though. I ended up returning them.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Pyro3753, We regret to hear that your device's performance failed to meet your expectations and had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Rated 3 out of 5 stars
These are great except for one big thing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony needs to design it so the earbuds have a place to store in when you are not using it. If they are not in your ear and around your head, they get tangled into everything.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Wukyu
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FYI he usidjsbdyhsus hddud shshydy Sydney Hdw syeyey study’s teteyet egegey whetted egeyeye eyeyeye Sydney’s stysysybeyy yyee heheue hush’s
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friendRated 3 out of 5 stars
Did not
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like this headphones they were too flimsy plus you could hear everything around you and you could hear the actual plastic on your conversations
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Ok for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not the best but ok for the price. I have had better bluetooth devices this was the cheapest. I needed this for my job.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets disconnected when I'm driving. Bought for when I'm driving since I have an older vehicle model that has no bluetooth.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friendRated 3 out of 5 stars
Ok headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well you get what you pay for. Purchased these as a Christmas gift for my mom, & they stopped working after a few weeks. Best Buy replaced them with no problem, but still.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friendRated 3 out of 5 stars
Good but not good enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones lasted me 4 months. Now i cant get no audio on one side. Quality was ok, comfort level was decent, overall it was a product that did its job while it lasted.
No, I would not recommend this to a friendRated 3 out of 5 stars
Great for listening to music and watching movies
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for listening to music and watching movies nothing else...when someone calls you. Ypu sound like a robot and very very low
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friend- Pros mentioned:Battery life
Rated 1 out of 5 stars
Quit working after 5 months.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last more than 5 months. Purchased on sale at Christmas but didn't give to my daughter until her birthday in February. One side went out in May and then the other side the end of June. They were comfortable and had good battery life but, again, they just didn't last.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Works better & is much sturdier than others I had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had several kinds including @4 LG brand headsets and I was a little skeptical from the design but when driving it isn't hard for others to hear me and the design makes it sturdier than the other ones previously bought.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friendRated 3 out of 5 stars
Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have the magnets to keep earpieces together when not in use. Very inconvenient. Hard to answer when they get tangled in everything.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Good sound.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Bluetooth earphones are good not great. Will do the job. The only annoying thing other that the sound is the wires get in the way after a few weeks. The locks on the cord stop the limit of the length.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend






