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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,180 reviews
  • Rated 5 out of 5 stars

    These are amazing earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had any issues buying/purchasing electronics from BestBuy. Customer service has always been positive. My earphones are amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They're okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do their function, but there isn't' anything special about them. They also died pretty quickly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected the headphones to sound very clear because it was "Sony" .The quality was not great. May be it was a defect.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expected better from this brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always associated this brand with high end products. These were average at best. Upgraded to a much better set.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Christmas gift my wife had the same ones before and she love it, so hope the person that get them love them too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't Bother

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality, poor audio. Didn't last long. Don't bother.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item. Bought another brand instead that was 1/3 of the price of this and works great.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Fav

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud breaks very easily is annoying when tangled

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost a pair of similar ones and purchased these. They work fine but I miss the magnets to hold the earpiece in place when not in the ear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems yet, I wish I would have paid attention that they are not water/sweat resistant but that is my fault

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is ok if you just need a headset nothing special

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They pretty good I really cant complain. My only issue was the wire kept getting caught in something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave these to my husband for Christmas and he loves them. He likes to listen to music while bowling and likes having hands free talking while driving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mom. It’s hand free while she takes her daily walk. She listens to her music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased during the height of the pandemic for work related meeting. They work great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is not made for long term use. I tried to give it a chance but unfortunately it doesn’t work for me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good midrange bluetooth.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, does exactly what we needed it to do. Nothing special about it. Good solid product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic behind the neck Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic. Felt plastic-y and slightly uncomfortable. Lacked many of the features I loved in the LG Tone Pro line.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony wireless headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones for the price but the left the left speaker went out quickly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decently price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decently price worked good for 3 months then it started cutting off on it own.And now they no longer sale them

    No, I would not recommend this to a friend