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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,180 reviews
  • Rated 3 out of 5 stars

    works well for me .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with the other head set dropping calls and also not able to hear very well. Now no problems

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Light weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noise when on calls. It does have a long battery life.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear buds were average. The plastic was hard and there always seemed to be an echo. I had to return them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Wireless Ear Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for wife so she could listen to music off her cell phone when she is walking. She loves it, Works wonderful no dangling cords!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad for what they are, perfect for working out. Just wish it had a magnet to hold the ear bud when you're not using it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound but trouble pairing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired fine with my I phone 6s but had a hard time pairing with my I pod. And it still won’t pair with my I pad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Callers can’t hear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Callers complain about the sound quality often but if you’re just buying to listen to music their perfect

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worked but not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good price however not really comfortable in ear and not great quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products....very lovely I will definitely reconsider it to everyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the quality I was expecting from a Sony product. Wouldn’t recommend product to anyone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Left Channel Blowout

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fine until the left channel stopped working after 12 to 18 mos.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony products however this Bluetooth was too sensitive and noisy for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what you pay is what you get, it’s nice but the design makes it look like a collar of some sort.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little noisy, it is not perfect, ended to return it to bestbuy store

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for listening

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listing to music. Call clarity is not so good. People have hard time to hearing you speak.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Being a sony product was greatly dissapointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People have a hard time hearing you,sort of the reason it was bought.My LG worked much better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for hands free calling but microphone is way too sensitive, picks up ALL back ground noise

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great microphone not so good. Ear bud broke within a weak.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pie704, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron Sony_US

  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in my opinion the best bluetooths to have. you wont regret testing them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great earbuds. They weren’t all that comfortable. Sound quality not so good either.

    I would recommend this to a friend