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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,180 reviews
  • Rated 3 out of 5 stars

    Not to happy about it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would like it, but I guess I have to try something else like earbuds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product simple like air pods but don’t have to worry about losing them if they fall

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for what I needed it for, people just couldn't hear me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ears

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wore outQuickly and I had to throw them away

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Do not waste your time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off there is no housing to put the ear piece in like lg tone. They just hang down all day long. Sound quality is very bad. U hear everything that touches the speaker. I went with powerbeats 3 and they are amazing. Spend the extra money and get better quality and sound.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Had good success with these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, have had a lot of success with these. Sync'd with my devices easily enough and good solid connection and volume.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Cool hands free device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this device because it would not connect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing negative to note at this time. No problems detected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handsfree item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad’s Christmas gift and he loves it. He has problem holding his phone to talk so this was perfect for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pres

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an excellent purchase - couldn't find them until i went to Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like if they had magnetic connections with the earbuds

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the headphones . I can use my hands for doing other things while taking or listening to music. Love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wireless head phones for the price. I use them all day and they lest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets my needs +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with it and was reasonably priced. Took two trips to best buy for me to understand it but am not too swift with technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work or play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to your phone and is nice to use at work or while exercising, easy to switch between music and taking a call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom Loves em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my mom for Christmas, she loves them. Best of all she can easily figure out how to use them and not lose them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bluetooth

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them they are really easy to use i really can say anything bad about them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked ok, guess I was hoping I could hear a lil better using the blue tooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these headphones!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphone. Buy these a couple times a year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They worked okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound wasn't the greatest on these. I would have to disconnect and reconnect often

    No, I would not recommend this to a friend