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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,180 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Work great for a week or two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is gokd, but it the right ear phone stopped after that.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jlspec, That is definitely not the news we like to hear. Let's see what we can do. Please reach us out at [email protected] and include your product details and contact information on this issue you are having. Regards, ~Ralph sony_US

  • Rated 3 out of 5 stars

    Headphone review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t bad but after a while the wires short out go wireless

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. It works. It works. It works. It works. It works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wireless ear plugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ear plugs are wonderful and Sufficiently working well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works sound quality is good. Problem is that it has worked maybe 4 of the 20 days I have had it. Phone recognizes that it is connected but headset doesn't acknowledge calls coming in or being made. Doesn't hold a charge. Awkward to wear

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headsets. Great sound and easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not work with my Samsung S10

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with my Samsung S10. Buttons are not friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not quite

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite what I was looking for. Not really durable as I like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used at work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and he absolutely loves them. He does carpet for work, so being hands free is important

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Long lasting battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only down fall to this is that the cords hang all the time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    there good my fathers uses it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all the headsets, we kept on buying were breaking; and it was getting annoying; so we bought it with insurance this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use. Great noise quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy to use headset. Good for calls, listening to music or podcasts. I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, the connects and reconnects pretty fast and it’s a cool stuff to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for Christmas and she loved it and very greatful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love These

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to use with MP3, phone, or laptop/tablet. Makes getting up and moving around so easy/not cord to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice ear headphones for my wife.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of wife using cell phone speaker phone, this certainly resumes that issue. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device ever bought for driving and talking at the same time yessssss.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay, may not purchase again.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a little static and the sound qaulity is not the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product good quality of sound convenient and comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to listen music and talk on the phone ease.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it and convenient while listening to music and answering the phone at ease while walking /running.

    I would recommend this to a friend