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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,180 reviews
  • Rated 3 out of 5 stars

    Didn’t last long

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony c400 headphones work good for a bit but just stop working

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good buy for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must speak directly into mic for most callers to hear, Okay quality,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    the quality overal decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes the headphones would hear static; it got annoying at times.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a star bc I had to give something. The quality of these are terrible. You can turn them on & they won't connect to your phone. They disconnect from your phone on there own. I've never had a headset so bad. I'd never buy then again!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very comfortable to use I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blue Tooth headset has been working great for several months now, I am very satisfied with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They are awesome. I recommend them to anyone who likes Bluetooth technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have fun and enjoy your Sony headphone watch movies and enjoy your great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt have the level of sound i wanted. To quite

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my daughter and she loves them. Very clean and clear sound. They're great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, AvgJoe!

      Awesome! We’re glad you like the product. Thank you for choosing Sony. ~Zac Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really useful headphones for working out and at work while on the move

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of echo in the earbuds, didnt even connect to my Note 8, i ended up connecting to the Galaxy S9 but they are not worth it, sound cheap and you can hear your echo and the speaker rubbing on your shirt while moving with minimal movent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to charge and use. Connects with a bluetooth compatible cell phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through three pairs, each one the left ear bud stopped working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Wireless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product allows for high fidelity. Convenient for work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is good but it doesn’t play well with other Bluetooth devices or indicate battery level until it’s dead and then it just turns off. The noise cancelling is great. Most button functions require a long hard press.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, the would be better is the headphones retracted into themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety first

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my earpiece and needed one ASAP. Thank you Best Buy. Safely first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great and look great. Sony never seems to put out a bad product. Win in my book

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for occasional use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left side goes out after about a couple of months of everyday use

    I would recommend this to a friend