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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,180 reviews
  • Rated 5 out of 5 stars

    Work great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clarity, easy to use. Hooks up to my phone with bluetooth easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My brother loves these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my brother for CHRISTmas, he said it was the best present I have ever given him.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good battery life.. and warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product... sound is ok.. get warranty which help in long run

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Whoknows, Thank you very much for taking the time in writing us your honest review regarding the device. It will be a big help in improving the quality of our products. ~Ralph Sony_US

  • Rated 1 out of 5 stars

    Cheap, poorly made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are extremely poorly made and offer very little sound quality. Returned

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrNiceGuy, We regret to hear that your device's performance failed to meet your expectations and had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 3 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my bluetooth headphones. Soooooo much better than my LG's..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great but not very ergonomically designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well at work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to phone and is nice to use while at work to listen to music/books and answer calls

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to carry

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are functional headphones that are easy to carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband for work and he loves them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great if you are not working out they do not tolerate sweat

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, best investment ever. It works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen to your favorite tunes or podcasts and still take calls (if you want to) comfortable to wear

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Long battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery last a really long time. Highs get broken up at high volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money product . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband used these in the lawnmower. He loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far one of the better headphones that ive purchased. No problems so far haha

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it quit working already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant get it to turn on anymore, not even after full charge

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very practical!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for me. I’m a farmer, and they allow me to be hands free while working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands free work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work just as described! Recommended for hands free work or play!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not retractable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head phone definitely wouldn’t be among my choices but basically it’s all they had at the time. I’ve been making it work but it’s very cumbersome, could be the one I have is somehow defective I’m not certain however I wouldn’t recommend this item

    No, I would not recommend this to a friend