Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,180 reviews
  • Rated 5 out of 5 stars

    Wireless for work

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my boyfriend who seems to enjoying them. Hope they last and stand up to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and easy to start up.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and easy to set up and use. I would recommend this to all my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Should be better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect better quality from Sony. The set was made of cheap plastic. While the sound was fine listening to music. The headsets strong point is not phone conversation. It sounds like you are talking in to a cheap plastic cup.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design on these are bad and can not compare to other headphones.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josh, We regret to hear that this didn't live up to your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Served the purpose it’s been bought for. I enjoyed this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been the best Bluetooth I have ever purchased. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item to use on conference calls. Easy to pair to phone and easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They were ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was okay but they kept sliding off my neck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a pair before they lasted need the longest see how long these last Google

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband must have these at all times Her loves his head phones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones for music. not so good for phone calls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works good all day for work all night

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great wireless headphone!!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife and she like it!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good Headphone for the price. Auto power off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Sound!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound clarity. Volume levels are fantastic. Good outside noise reduction!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am looking a good price for wireless ear headphones and found this with good discount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great, sound could be better but overall awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just regular headphones nothing really special about them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MR007, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Sony Headset

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for the price. Lasted for about 2 years

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear piece would be better if it were retractable.

    No, I would not recommend this to a friend